Product Loop – Automated AI Customer Interviews

Hi HN — I built Product Loop because I found customer interviews slow, inconsistent, and hard to keep up with. Scheduling calls, chasing users, and taking notes was eating hours every week.

Product Loop runs automated voice interviews with your users, asks follow-up questions, and summarizes the insights so you know what to build next.

Here’s how it works technically:

Uses an AI voice agent for natural conversation

Runs in the browser (no app install)

Extracts themes, pain points, and feature requests

Generates a structured interview summary

You can trigger interviews via link or email

Would love feedback from this community — especially on:

What’s unclear in the UX

What feels unnecessary

Whether the AI interviewer feels natural enough

Any technical improvements you'd recommend

Check it out: https://productloop.io

Happy to answer anything.