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  3. /Ask HN: Hetzner asking for passport for new account? just me, or everyone?
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  3. /Ask HN: Hetzner asking for passport for new account? just me, or everyone?
Last activity 4h agoPosted Nov 25, 2025 at 4:17 PM EST

Hetzner Asking for Passport for New Account? Just Me, or Everyone?

casenmgreen
1 points
0 comments

Mood

skeptical

Sentiment

negative

Category

ask_hn

Key topics

Hetzner
Verification
Security
Payment
Just made a Hetzner account, activated 2FA, the usual.

Then go to buy a storage box, and I get this;

> Our automated system check indicates that your account information has an increased level of risk. Please choose one of the following verification methods:

And you can pay 20 EUR up front by PayPal, or hand over your passport (fat chance!)

Is this genuine, or does everyone get this and it's a fake reason?

(I've signed up to pay by bank transfer, so I'm also wondering why they don't ask me for pre-payment by bank transfer. As it is, no way on God's clean earth they get a passport, and I'm not on Paypal, so will try to use a friend's, but seems my second try to board Hetzner train also bounced.)

Discussion Activity

Light discussion

First comment

16m

Peak period

2

Hour 1

Avg / period

1.3

Key moments

  1. 01Story posted

    Nov 25, 2025 at 4:17 PM EST

    1d ago

    Step 01
  2. 02First comment

    Nov 25, 2025 at 4:33 PM EST

    16m after posting

    Step 02
  3. 03Peak activity

    2 comments in Hour 1

    Hottest window of the conversation

    Step 03
  4. 04Latest activity

    Nov 26, 2025 at 2:52 PM EST

    4h ago

    Step 04

Generating AI Summary...

Analyzing up to 500 comments to identify key contributors and discussion patterns

Discussion (0 comments)

Discussion hasn't started yet.

ID: 46050904Type: storyLast synced: 11/25/2025, 9:18:10 PM

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