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  3. /Are consumers just tech debt to Microsoft?
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  3. /Are consumers just tech debt to Microsoft?
Nov 23, 2025 at 12:14 PM EST

Are consumers just tech debt to Microsoft?

ingve
88 points
39 comments

Mood

controversial

Sentiment

negative

Category

tech_discussion

Key topics

Microsoft

Consumer Tech

Tech Debt

Discussion Activity

Very active discussion

First comment

8m

Peak period

49

Hour 2

Avg / period

12.3

Comment distribution160 data points
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Based on 160 loaded comments

Key moments

  1. 01Story posted

    Nov 23, 2025 at 12:14 PM EST

    14h ago

    Step 01
  2. 02First comment

    Nov 23, 2025 at 12:23 PM EST

    8m after posting

    Step 02
  3. 03Peak activity

    49 comments in Hour 2

    Hottest window of the conversation

    Step 03
  4. 04Latest activity

    Nov 24, 2025 at 2:47 AM EST

    2m ago

    Step 04

Generating AI Summary...

Analyzing up to 500 comments to identify key contributors and discussion patterns

Discussion (39 comments)
Showing 160 comments
PaulHoule
14h ago
5 replies
Yeah, this book was hugely influential

https://www.google.com/search?q=innovator%27s+dilemma&ie=UTF...

And came to the conclusion that many firms like DEC and Xerox did not sufficiently move to new technology because their customers were not interested and didn’t feel served by it, at least not until it had decades to improve.

Today we have the FOMO dilemma where executives all read that book and no way they are going to end up like DEC or Xerox so you get things like Windows 8, really a lot of what Microsoft has done since then has been in the same vein. We’re yet to see a “big tech” company die from the FOMO dilemma but maybe 20 years back we’ll see Google or Facebook or Microsoft in that frame.

blizdiddy
13h ago
2 replies
The “CTO” at my small employer used this book to explain why we needed to stick with Perl and Oracle 9i in 2020.
Spivak
12h ago
It sounds like your CTO took the opposite message of the book. Well the modern interpretation anyway. But can't really argue with not rewriting working code, even the Oracle licensing is probably is probably nothing in terms of cost. Might wanna update to a supported version though.
groundzeros2015
11h ago
Would that have failed? It still works
marcosdumay
13h ago
1 reply
Well, almost the entire book is about how companies like DEC and Xerox just could not move to the new technology, whatever their decision makers decided.

I really don't understand the executives that read it and decide that "yeah, we are doing that impossible thing, disregard the sensible alternatives the book shows or thinking of something new!"

PaulHoule
7h ago
Windows 8: some people in the early 2010s (me!) thought laptops were cooked…. My hackathon kit from then was a dirt cheap Android tablet, plastic clip, Bluetooth keyboard and Bluetooth mouse. It looked so sleek compared to the MacBooks and gaming laptops everybody else had. I don’t think Microsoft was crazy chasing the tablet dream but I was the only one.

Meta Quest: Facebook has users, advertisers and all sorts of people who depend on Facebook, Instagram, WhatsApp and such. Facebook knows that platforms like that fail eventually and doesn’t want to be the next MySpace so it has been struggling to get them into a virtual reality platform that, on a certain level, is well executed, but that people don’t have enthusiasm for. VR games for the Quest platform are pretty good but there are so many good flat games that I barely have time for them. I’d make the case that the 8GB MQ3 has enough RAM to run carefully optimized games but not enough for ordinary people to author content (some of why Horizon Worlds is dead: no way McDonalds is going to build an experience if they can’t import an SVG or PNG of the Coca-Cola logo to out in the cups and instead have to painstakingly make it out of solid geometry using the controller by hand… and the same is true for small businesses and enthusiasts) —- we are seeing 16GB headsets from Apple, Samsung and Valve now and maybe it will be better but quite probably it won’t. I know though that if Zuck gives up and somebody else succeeds he’ll have the most terrible regret.

righthand
13h ago
1 reply
Link to Worldcat book information: https://search.worldcat.org/title/1423132421

Alibris link: https://www.alibris.com/The-Innovators-Dilemma-When-New-Tech...

ruined
13h ago
1 reply
thanks, gp's google link was unusable for me (apparently my activity is unusual)
righthand
9h ago
1 reply
I thought the Google search link was some facetious joke at first. I’ve only seen people share a search result as a sarcastic “lmgtfy” response.
PaulHoule
7h ago
It was an accident on my part tapping away on my tablet when I was out of town.
cameldrv
13h ago
2 replies
This more recently happened to IBM (as a computer manufacturer). If your platform is not accessible to hobbyists, the next generation will not be familiar with it, and when they go get a job, it probably won't be with the technology they don't know. Then, assuming there is a credible alternative, the inaccessible technology will die out in a generation, as we've seen with IBM mainframes.
sofixa
11h ago
1 reply
> Then, assuming there is a credible alternative, the inaccessible technology will die out in a generation, as we've seen with IBM mainframes

Unfortunately IBM mainframes are still around. No new customers, but existing ones are too afraid of touching it because it's usually the result of decades of spaghetti hence they're locked in for the forseeble future. So they'll keep renewing contracts and refreshing hardware periodically. IBM prints money with this stuff, hence all their acquisitions of various software companies to leverage their massive B2B to sell oher stuff to those existing customer relationships.

PaulHoule
7h ago
To their credit, IBM is still making zArchitecture chips that aren’t completely humiliated by x86 and ARM.
amelius
12h ago
Yes, many companies even start with hobbyist tools. IBM proves that going all B2B is not a good idea.

The other end of the problem is Apple which is a consumer company, but they prohibit companies to use their hardware for building new things.

Both approaches suck for consumers and/or startups, but Apple's approach at least works for them from a business perspective.

Legend2440
13h ago
You see this happening right now with LLMs. Microsoft, Google, Facebook, etc are incredibly worried about being disrupted. But all they can really do is try to shoehorn AI into their existing products (OSes, search, social media), which is a difficult sell to their existing customers.

Ultimately, LLMs will probably find their place in a new product category instead.

bikelang
13h ago
1 reply
I agree that a cheap MacBook and the steam machine are presenting a perfect storm situation for windows to lose some serious marketshare with casual/consumer users. Itll be interesting to see how or even if Microsoft reacts to this.
TitaRusell
13h ago
Microsoft dropping the ball on smartphones is their real problem.

Desktops are on the way out for consumers.

hamdingers
13h ago
3 replies
Author is using Microsoft and Windows interchangeably, this post is only about Windows.

Gaming is a bigger business for Microsoft than Windows and that can only ever be consumer focused. There's no mention of Xbox, nor an awareness that Microsoft published games are playable on the Steam Machine.

cratermoon
13h ago
1 reply
Microsoft has definitely angered consumers in the gaming space. Look what they've done to Minecraft, or the formerly beloved studios they bought out. The Game Pass price hike was not well-received.
raziel2701
12h ago
Yeah there's lots of complaining but until they move to linux, stop buying their games and cancel their subscriptions nothing will change in the enshittification path.
hirsin
13h ago
1 reply
Yes, the article should really be titled "Is Windows just tech debt to Microsoft?" and could have been published five or six years ago.
bee_rider
12h ago
It would be a short article.

“Yah”

andersonpico
12h ago
1 reply
I don't think gaming is really bigger than windows. Gaming revenue is 23B in 2025 and Windows+Devices is 17B, so just in this metrics they're already close; but you have to factor how much of their 120B Office+Productivity line on their annual report only exist because people use Windows. If you take LinkedIn and Dynamics out of the equation you get approximately 100B in Office, Teams, SharePoint and stuff like that and people only use these product at scale because they're on Windows.
BirAdam
11h ago
1 reply
Microsoft is pushing the web-based O365 really hard tho.
theandrewbailey
10h ago
And I use Office 365 from a browser in Debian.
reilly3000
13h ago
5 replies
IDK I started running Bazzite on my workstation after Win11 died on me a couple weeks ago, and if it is the premier experience for Linux desktop gaming then we aren’t there yet. It is great as far as distros go, don’t get me wrong. But WiFi dies after waking from sleep, and bluetooth worked once then died. I had to hack on it for a bit, then do it again with immutable OS patterns in mind. MS is certainly leaving an opportunity open for a new desktop OS. Would anyone dare offer a commercially supported consumer Linux OS?
d3Xt3r
13h ago
1 reply
> But WiFi dies after waking from sleep, and bluetooth worked once then died.

That sounds like a hardware compatibility bug to me and not Bazzite's fault - I don't have those issues on my ThinkPad Z13, nor on my GPD Win Mini 2024.

NegativeK
11h ago
1 reply
I both 100% agree with you and also don't think our opinion matters.

The general consumer isn't going to hear "the manufacturer hasn't upstreamed stable drivers to the kernel" and suddenly stop blaming Linux if the hardware works in Windows.

graemep
9h ago
The general consumer does not install an os and hardware with linux reinstalled tends not to have these problems
vanviegen
10h ago
Let me guess... Mediatek?
__aru
12h ago
How I see it is, of course you won't have a good time with Linux if you don't have compatible hardware. The stuff you're mentioning (flaky Wifi and Bluetooth) is a hallmark symptom of incompatible hardware, or newer hardware with immature drivers.

I personally use Linux for all my devices, but I'm also very intentional on making sure ALL my hardware is compatible with Linux.

If you have all hardware compatible with the mainline Linux kernel, generally you can achieve a ChromeOS-level of system stability and reliability.

But as soon as you introduce incompatible hardware, all of that goes out the window. It's why I only recommend Linux to users that have compatible hardware.

josephcooney
4m ago
the KEYBOARD! on my windows 11 laptop often fails to work after coming out of sleep...
rcarmo
13h ago
That's weird. I've been running it for years and it's been rock solid--but I've done so on Ryzen mini-PCs with very standardized hardware, and am not using it as any kind of desktop--purely as a game machine.
bitmasher9
13h ago
3 replies
No, consumers are not tech debt to Microsoft.

Yes, Microsoft is shifting away from consumer technology.

The difference is Microsoft is squeezing every last drop of profit from consumers on their way out. That’s not debt, that’s an asset.

In 25 years Microsoft will be similar to Oracle. Maybe they’ll have investments in some consumer brands, but largely they will be selling to enterprises and governments.

llbbdd
13h ago
3 replies
I'm young, I'll take that bet. In 25 years windows will still have greater than 50% consumer computer marketshare out of sheer momentum.
Nextgrid
12h ago
2 replies
I'd be very surprised if "consumer computer" will be anything but a niche thing in 25 years.
pezezin
11h ago
2 replies
I have been hearing the same for the last 20 years, if not longer, and yet the consumer computer remains strong.
raw_anon_1111
11h ago
2 replies
Absolutely no one said consumer computing was going away in 2005. What were they supposed to be replaced with?
bigstrat2003
10h ago
2 replies
What are they going to be replaced with now? You still can't do anything actually useful on a mobile device. You need an actual computer to get anything done besides dicking around playing games or scrolling through apps.
Jordan-117
7h ago
1 reply
You might be shocked at how many people make big-ticket purchases and other "major" stuff on their phone.
raw_anon_1111
5h ago
8 years ago, we looked for our house, managed the loan process and all of the documents, signed all of the non in person paperwork, reviewed the options when he had our house built from our phones.

We did the same when we managed to selling process in 2024 and when we bought our current home in 2022.

We arranged a year long “digital nomad” series of trips where we flew to over a dozen cities including flights and hotels on our phones starting in 2022.

raw_anon_1111
10h ago
People do “useful” things with mobile devices all of the time with only their phones. Most people don’t define “useful” as running VIM in a terminal and running Docker.
typewithrhythm
11h ago
Before the AI stuff it seemed people assumed everything would get smaller and more portable continuously.

Not consumer computing, but desktop computers would disappear.

Nextgrid
9h ago
> consumer computer remains strong

Besides techies I'm seeing more and more people not even having a personal computer at all, doing most of their "computing" on their phone and using their work computer for the rare task that does require a real computer.

The younger generations have actually regressed in computer proficiency, file management, etc.

llbbdd
12h ago
It might be just a remote UI over "Windows Cloud Eternal" at that point but if by then we've moved to "Apple Forever OS" or "The Eternal Year of the Linux Desktop" I'll make a balanced diet out of hats
mekoka
12h ago
1 reply
If the last 15 years are any indication, in less than 15 years, Microsoft will make Azure Linux their main OS and they'll skin the desktop edition to resurrect Lindows. It'll take a 2-5 years campaign to move most of the remaining Windows user base to it.
llbbdd
11h ago
In 15 years, Windows will still be running hospitals and governments and Linux will have dropped back well below 5% desktop usage because using Linux on the desktop in the modern day is an ideological decision and literally never a technical one
brazukadev
11h ago
What are you calling a consumer computer? Microsoft does not have >50% market today, I don't think it will actually grow its marketshare.
mrweasel
11h ago
[delayed]
graemep
10h ago
> The difference is Microsoft is squeezing every last drop of profit from consumers on their way out. That’s not debt, that’s an asset

The term is 'cash cow'. Something you milk for cash rather than grow or improve

I am going to have to suspend my objection to the HN usage of MBA as a term of abuse because of where I learn the concept......

crazygringo
13h ago
2 replies
> Number one is that Microsoft just does not feel like a consumer tech company at all anymore.

At least in terms of Windows/Office, Microsoft has never been a consumer tech company. They've always been focused on corporate sales.

There have always been consumer-focused side areas, from Bob to Encarta to MSN to Xbox.

But Microsoft's bread and butter has always been corporations. I don't understand how the author thinks it was different at any time in the past.

nobodyandproud
13h ago
1 reply
They’re angering corporations too.

Those risk-adverse behemoths are slowly coming to terms with Microsoft breaking their platforms and bread-and-butter applications.

d3Xt3r
12h ago
Indeed. Previously, every Patch Tuesday we used to pray that nothing would break in that patch cycle. Now we expect that things _will_ break, but hope that that whatever Microsoft breaks won't affect us, or is something minor, or gets patched quickly.

Also, thelast few months have been a nightmare for or us as we were doing our migrations to Windows 11 and found how much of a steaming pile of poo it was - I mean, we already had an inclination, but it was even worse than the rumours. Never seen a shittier OS in my life, and that's even after considering Windows ME.

GeekyBear
13h ago
3 replies
> Microsoft has never been a consumer tech company.

Windows 95 was definitely consumer tech.

Windows XP was about making the Windows NT line accessible for home users going forward.

Weirdly, Windows Phone was aimed at consumers at a time when they really could have leveraged integrations with products like Exchange and Office to stand out.

tremon
12h ago
1 reply
They already had Windows CE and ActiveSync, the bane of many an IT support worker. It might be they expected phones to remain consumer-only, and the business world to keep using PDAs.
raw_anon_1111
9h ago
Apple announced ActiveSync support in coordination with Microsoft around 2009, Microsoft knew which way the wind was blowing.
keeda
12h ago
1 reply
> Weirdly, Windows Phone was aimed at consumers at a time when they really could have leveraged integrations with products like Exchange and Office to stand out.

This is because a completely under-appreciated apsect of the iPhone revolution was that it basically created the consumer smartphone market. Until then the only smartphone market that existed was the enterprise smartphone market, which was already locked up by BlackBerry and to a significant extent, Windows Mobile (with all the corporate integrations you mention), the predecessor to Windows Phone.

But that market was constrained to the phones that corporations would buy for specific employees, typically execs or senior employees, because the average consumer could not afford those at all. That's a tiny number.

And then the iPhone was originally released at the same price point.

This is why Ballmer was actually right to laugh at the iPhone at the time. The revolutionary UI could not overcome its fundamental unaffordability. I know because I had one through my employer, and I was the object of envy because none of my well-paid, tech-savvy peers in a relatively cosmopolitan major city could afford one.

What happened then was Apple or AT&T figured out that dropping the upfront price to $200 and amortizing the rest of the cost in the data plan suddenly made it accessible to the consumer market. If you look at smartphone sales, that is the point the hockeystick starts curving updwards.

And the rest, as they say, is history.

GeekyBear
6h ago
Before Andy Ruben created Android, he created the T-Mobile Sidekick, which was a Java based consumer smartphone before iOS or Android.

Microsoft acquired the company for a medium sized fortune and spent so long rewriting everything into .Net (before releasing it as the Microsoft Kin Phone) that it was dead on arrival.

crazygringo
11h ago
1 reply
Zune belongs with Bob and Encarta. I said Microsoft has had side areas.

But Win 95 and XP were were absolutely built for corporations.

Sure, XP came in separate "Home" and "Professional" editions. But the important thing is that it was the Home version that was missing features to make it cheaper -- not that the Professional edition was primarily a consumer product with some business functionality bolted on.

Obviously Windows has always been used by both home users and corporate users. But the bulk of Microsoft's revenue has always been from corporations. There is no sense in which Win 95 was designed primarily for individual consumers, as opposed to corporate needs.

raw_anon_1111
9h ago
You weren’t around at the Windows 95 introduction were you? There were a long line of consumers buying it and Gates went on the Tonight Show with Leno to promote it.

Windows NT was for businesses

tyleo
13h ago
3 replies
Another point not mentioned in this article is that Windows desktops are incredibly slow these days.

I did some compilation tests on a 2025 Windows desktop with an i9 vs some MacBooks and a new top-of-the-line Windows machine can’t even keep up with a bottom-tier M1 MacBook Pro.

https://www.tyleo.com/blog/compiler-performance-on-2025-devi...

layer8
12h ago
Did you turn off Microsoft Defender for the relevant directories? Otherwise you might be measuring malware scan performance more than compiler performance.
catlifeonmars
13h ago
Some of that may be due to cpu architecture differences. What you have done is more or less an apples to oranges comparison.
Hammershaft
12h ago
These are interesting results! You should post this without burying the lede that a 4 yo M1 outperforms a top of the line new intel laptop.
rconti
13h ago
6 replies
The web/webapps/mobile helped lead to this era of "desktop PCs" (to include laptops) where the browser mattered more than the OS. It allowed Apple to become resurgent in the desktop market because OS compatibility mattered less than ever.

It's not weird that it led to Apple regaining _some_ market share because clearly there was demand for the Apple/MacOS/OS X experience that may have been tempered by incompatibility in the pre-webapp days.

What _is_ weird, and nonintuitive, is that the (by all accounts) higher-cost vendor would be seen as ascendent in this market. All the more weird for two reasons:

1. The Apple experience, at least on the OS side, matters less and less in the webapp world.

2. Apple isn't trying, either! They're seemingly doing their best to abandon and alienate their desktop OS users. A decade or more of stagnation or regression in features and usability, capped off by Tahoe this year.

It feels like Apple and Microsoft are just waiting for the desktop OS to die, waiting for mobile to take it over; so we can all just shut up and stop asking for filesystems and terminals so they can sell us iPads and Surfaces, and they can finally be free of this ancient burden of selling desktop computer OSes.

And the consumers keep buying the stupid things, demanding product in a market that the vendors don't want any part of.

blitz_skull
13h ago
11 replies
As an Apple Stan, I don’t understand what you’re referring to. MacOS is light years ahead of Windows in so many arenas, I’m not really sure what you could be referring to when you say “stagnation”. Every OS ever released has issues at launch, not sure if that’s what you mean by “regression”.

But man… windows has been garbage for the better part of 2 decades now.

liuliu
13h ago
3 replies
Windows 7 is the last good one. And that is only... Oh, almost 20 years ago. Never mind.
markus_zhang
11h ago
10 is OK if you remove the ads and stop random update. I’ll never use 11 and beyond. I always switched to Linux for my dev box and now that I play less and less game (haven’t played for weeks) I’ll switch to Linux for my personal box too, once the current one broke down.
spacechild1
11h ago
Windows 10 Pro is actually a pretty decent OS. It brought quite a few major improvements over Windows 7 and I can't really think of any notable downsides.
layer8
12h ago
Windows 7 was supported until 10 years ago.
frameset
13h ago
1 reply
It's telling that to defend Apple against the charge of stagnation you immediately attacked Windows.
bestnameever
12h ago
2 replies
They only attacked Windows at the very end of their statement.
Wololooo
12h ago
And I mean... They're not wrong.

I use a Mac for work, but also use windows and Linux machines.

The best experience hands down when it comes to specific things would be Linux, for very niche things because it's way less clunky than it used to and people have figured things out in the meantime.

My mac is the only system that I can mount (without too much pain because people have figured it out) any filesystem, I can virtually open every document from Mac to Windows to Linux. I have something close to package control with homebrew. The M chips are ridiculously good at both being decently performant while low energy consumption.

Sure it has its host of issues and I would be the first one in line to dunk on Apple for many many... many many, reasons, but there are things to like with their laptops...

In comparison, recently, Windows has been more and more aggressive towards their users and their data, attempting to lock people in for some spreadsheet editor... Gone are the days of Lotus1-2-3...

Mountain_Skies
12h ago
And the second sentence.
candiddevmike
12h ago
1 reply
Snapping and switching windows is light-years ahead of Windows? It only recently became a little more reasonable, and even then they still kept that idiotic full screen mechanic.
wffurr
11h ago
The full screen thing was great on an 11” MacBook Air. It’s pretty useless on anything bigger.
CharlieDigital
12h ago
2 replies
macOS daily driver for last 5 years because the hardware is better; I can stay unplugged for almost my entire workday.

Lots of things irk me about macOS UX. Finder's lack of tree view sidebar really irks me. Having to disable the silly animations and sounds when I get a new machine irks me. The absolutely terrible window tiling system irks me. When I minimize a window, I can no longer tab into it. The settings dialog's weird behavior with respect to resizing on both axes irks me. Can't use 3 monitors without an expensive DisplayLink dock and the secondary monitors end up with limited refresh rate options. Meanwhile, I can just plug just about any dock into my 5 year old Windows laptop and multiple monitors just work. Still can't find anything as good as IrfanView (as old and dated as it is, it made working with image libraries a breeze).

Finder and the poor external monitor support somehow irks me the most because now I end up typing into the CLI 90% of the time because the navigation experience is so bad and for me this is a work machine and the difficulty in using 3+ monitors is silly.

I get being an Apple Stan (love the hardware), but the software UX is 100% bottom of the barrel stuff. Basic OS stuff like Explorer is just light years ahead of Finder.

glpgeFwac
10h ago
2 replies
> Can't use 3 monitors without an expensive DisplayLink dock

Or you could buy a MacBook Pro with an M4 Max and plug in four monitors without displaylink.

mschild
10h ago
1 reply
Something that most sub 1000€ laptops could do over a decade ago, requires a macbook costing well above 2000€ in 2025.

I'm running multiple types of machines in my home for work and personal use but macs have been by far the worst offender for multiscreen support for a long time.

raw_anon_1111
9h ago
Most $1000 laptops supported three monitors a decade ago?
antod
2h ago
I haven't kept up, but do they support display port daisy chaining and multi display docks now?
markus_zhang
11h ago
Exactly my thought, the last paragraph.
munificent
12h ago
3 replies
The question is not whether MacOS is ahead of Windows. As an Apple user since the Apple IIe, I agree it's still the best OS by a mile.

But that has basically always been true, at least since Mac OS X. (I liked the earlier OSes too, but they really did crash all the time and have no memory protection, so arguably Windows had some compelling advantages.)

The interesting question is whether recent MacOS releases are ahead of their previous versions. Of the top of my head, I can't think of a single feature that MacOS has shipped since 2020 that I care about. Maybe dark mode?

The hardware keeps better, and the experience of third-party apps I care about (VS Code and Ableton) is superior to Windows. But the OS and first-party apps seem completely stagnant.

Which, arguably, is OK. Maybe the OS should just be a commodity. But I have to imagine that there are user experience improvements they could make at the OS but I certainly haven't seen any.

tiltowait
12h ago
> Of the top of my head, I can't think of a single feature that MacOS has shipped since 2020 that I care about.

They all kind of blend together, so I asked Claude to give me a list of major features since 2020. Here are those that I've enjoyed:

* Universal control * iPhone mirroring * Stage Manager * Container CLI

Granted it's not a giant list, but each release does have little refinements here and there, and Claude may have missed some (it didn't mention container CLI, for instance; that was from my memory). I also omitted some features I don't care about (like Safari profiles and some other window management stuff).

What features are you hoping for? Aside from a tiling WM, which won't happen, I'd be happy just with refinements and bug fixes.

Jare
10h ago
> it's still the best OS by a mile.

I wish I could disagree, but Microsoft won't let me thanks to their determination and speed in destroying what was good about Windows.

Right now I find myself forced to use macos for iOS dev, and Windows for gaming-adjacent stuff. For the first time in 33 years, I truly wish I could just have Linux everywhere.

green7ea
11h ago
> it's still the best OS by a mile

I'm not so sure about that, modern Linux is pretty good — I was able to configure it to fit my needs much better than I could a mac. It's also free of dark patterns (looking at Windows).

If you're willing and able to configure Linux, I would say that, for some people, it's much better than a mac.

rolisz
12h ago
1 reply
I bought a MacBook last year. The amount of stupid bugs is insane. Safari eating text input, Safari simply not connecting to internet after several days (while chrome is working well). I have to restart my Mac more often than I had to restart my last Windows machine, because it simply grinds to a halt (with a frickin' M4 Max processor)
seam_carver
12h ago
Yea, Safari 26.1 is really buggy for me on macOS 15. Google searching the issue, lots of my issues are fixed int he 26.2 beta, I had to download beta from apple developer website.
rconti
6h ago
I love the Mac, but the OS has gone nowhere in ages. I can't think of a new feature since APFS.

Have you _seen_ system preferences?

Nobody seems to like Tahoe, but I can't really speak to it because I don't even want to install it.

sofixa
12h ago
> MacOS is light years ahead of Windows in so many arenas

At least Windows dignifies you with an error message (even if a hex code and badly tanslated text) when something is wrong. macOS mocks you with a dumb and utterly useless message like "Something went wrong, try again" or "A USB device is using too much power, try unplugging it". Or just flat out not showing the button for the thing you're looking for if prerequisites aren't filled (iPad screen extending, unless the iPad is on the same Apple ID, and has been restarted since, the button just isn't there and there is nothing you can do to debug it other than tryingn to guess what is missing).

Also, Windows allows you to install whatever with a clear UX (this might be dangerous for random crap from the internet vs having to jump through a weird non-existing UX to get it to open, or flat out being blocked from using downloaded libaries).

smallmancontrov
12h ago
After two decades of relentless effort, Apple has finally managed to make Spotlight as broken and useless as Windows Search where it doesn't find local files and just returns web results.
markus_zhang
11h ago
I use all three and I have to say Windows shitifize itself by adding too much ads, but if you can remove those than it’s a better experience than MacOS.

Someone else on HN has a line that I agree with:”Apple makes the OS apps mundane so that people can write replacements and sell those in App Store where Apple has a fat share”.

cocoa19
12h ago
If light years means not inundate the OS with ads, shove AI down our throats and redesign every app with regressed UX, then sure.
wongarsu
12h ago
5 replies
Apple is at least in part operating like they are a fashion brand. Functionality and usability are secondary to looks. Both in their devices and their software. It's hard to argue they aren't successful with that.

It probably helps that Microsoft has also abandoned usability, just for very different reasons

raw_anon_1111
11h ago
2 replies
Are you complaining that Apple is releasing computers that are fast, quiet and with a ridiculous long battery life that are well built as “not functional”?
encom
11h ago
2 replies
Apple has famously been form over function almost since their inception.
samdoesnothing
11h ago
2 replies
This is true, with the caveat that their function is also best in class. And I mean yeah, they make gorgeous devices, but even if they were ugly id still choose them because they also work better than any alternatives.
frizlab
11h ago
Well said. (An upvote was not enough.)
ffsm8
9h ago
I use an (at this point older) MacBook pro myself (M1) and honestly believe it is a great product. I am a lot happier with it then if I bought an equivalent windows device.

However, its definitely true that Apple prioritizes looks is function.

We're just currently in a generation where it ceased to matter for the most part, because Apple Silicon has made the previous tradeoffs basically meaningless.

raw_anon_1111
9h ago
Again which devices? You’re not an alt for Rob Malda are you wondering why anyone would want an iPod because it had less space than a Nomad and no wireless are you?
wkat4242
8h ago
1 reply
The keyboards are terrible now, even the ones that went back to the original type after the hell that was butterfly. There's still almost no key travel because Apple is so obsessed with thinness.
raw_anon_1111
7h ago
Absolutely no one to a first approximation is complaining about the keyboards since they left the butterfly keyboards even before the ARM transition. These were the same people who (rightfully) criticized the butterfly keyboards left and right.
rowanG077
11h ago
2 replies
I'm not sure that's true. Apple has arguably the best laptops there is in terms of hardware. Making the highest end SoC year after year. That's not operating like a fashion brand.
samdoesnothing
11h ago
1 reply
Some fashion brands (eg Lulu) make excellent quality products as well. Apple nails both form and function imo.
rowanG077
10h ago
Sure that there are fashion brands that make excellent quality products is not the point. The point is that this is not the general modus operandi of a fashion brand, quite the opposite in fact, most fashion brands are selling you their brand with middling product.

So you can't say Apple is like a fashion brand when the modus operandi differs so greatly.

type0
7h ago
They are operating as fashion brand, that's why they want to sell you a knitted iPhone Pocket for $230
treis
10h ago
1 reply
I think the HN crowd and the public at large have different ideas of usability. The "I want to save the file on my computer that I own" resonates with us. But there are a lot of advantages to a mobile like experience. There's no viruses, you never lose files, apps don't lock up your device, and so on.

The problem isn't really the experience being something like devices as a service. It's that the providers are a rent seeking duopoly.

pluralmonad
10h ago
2 replies
_Maybe_ no viruses is accurate most of the time, but certainly this cannot be extended to no malware. Mobile platforms are 90% malware/spyware.
raw_anon_1111
9h ago
Malware has a specific meaning - that one app can surreptitiously embed itself in your device, cause damage, or exfiltrate your info.

I’m not saying there haven’t been vulnerabilities in iOS. But those were bugs that Apple tried to close. For desktop operating systems, giving third party applications that ability is a feature not a bug.

Yes I’m including MacOS in that bucket - see Zoom installing a web server on Macs without letting users know.

bcrl
9h ago
It doesn't help that the big tech advertising platforms are making money off pushing ads peddling investment scams and malware. So long as there is a financial incentive to make money in ways that harm "users" things will only get worse. Governments have failed consumers.
dawnerd
12h ago
I thought it was an Ive problem but once he left nothing really changed. Sure the Mac got some functionality back but that’s about it. They really need to just not do a redesign and flesh out their software.
RossBencina
11h ago
[delayed]
riversflow
12h ago
2 replies
> 1. The Apple experience, at least on the OS side, matters less and less in the webapp world.

I see it the opposite. At least for iPhone owners Universal Clipboard and file sharing with Airdrop are killer apps.

Kye
12h ago
1 reply
I didn't really get it until I Airdropped a shipping label PDF to the guy at the UPS store to print from his phone, which was already set up for the label printer.
encom
11h ago
1 reply
File transfer! What will they think of next?
AOsborn
9h ago
File transfer that just works.

My mum can use airdrop. She sends us things. She doesn't need to install anything or configure things. She just uses the first-party UI.

It's the same with Airpods. Bluetooth headphones? Yeah, you can buy some for $20, who needs Apple ones? Apparently everyone. Turns out providing great noise cancellation and bluetooth that just works means the product is appealing to general consumers.

bloaf
12h ago
On android, KDE Connect felt great for basic copy/pasting/file transfer between devices.

https://kdeconnect.kde.org/

On iOS, KDE Connect feels like its running a potato sack race with both arms tied behind its back.

raw_anon_1111
11h ago
2 replies
You mean alienate their desktop users by making chips specifically targeting them that are fast, run cool, quiet and have ridiculously long battery lives?

You’ve seen much more frequent updates in the Mac line post ARM than you did in the Intel era.

rconti
6h ago
Yeah, the hardware's been fantastic, but the OS has mostly treaded water with the occasional step backwards.
rikafurude21
11h ago
Letting go of x86 was just one of the first steps on the road to a world completely dominated by mobile devices. Macs just caught up with all the progress that mobile devices had made when apple made the switch.
hshdhdhj4444
2h ago
Apple keeps cycling between great hardware and not so great software and great software and not so great hardware.

In the PowerPC era the software was fantastic, especially when you factor in the much lower odds of viruses and malware. However, the hardware was well behind the curve except right at the release of a new generations, which were few and far in between.

Then when Apple switched to Intel, you had a few years of incredible hardware and incredible software. This is when the Mac absolutely blew up.

But then while Apple has constantly been improving the hardware (although they’ve made repairabiltu and extensibility worse), their software has seen a steady decline.

Where Apple has been really lucky is that while their software has seen a steady decline, their primary competitor MS’s software has seen several steep declines.

AnthonyMouse
12h ago
> What _is_ weird, and nonintuitive, is that the (by all accounts) higher-cost vendor would be seen as ascendent in this market.

It actually kind of makes sense. Apple has stopped caring but Microsoft is actively hostile. You then have people who can afford it switching to Apple, but the higher price deters everyone who can't, which in turn reduces the pressure on Microsoft to clean up their act.

The interesting thing is Linux. It's starting from a smaller base but in the last couple of years the growth rate is even higher than macOS.

IAmNotACellist
13h ago
1 reply
A more interesting question to me (and one where MSFT employees here would have some insight) is to what degree is Windows' recent ABYSMAL fucking quality the result of AI, outsourcing, or bad management? You can also feel the difference in healthy employees vs. unhealthy, when you switch between something like VSCode (polished, fast, intelligent UI, not buggy, consistently improves) and Explorer (paleolithically slow, unstable, buggy, crashy, the worst version is always the latest).
eviks
12h ago
2 replies
> VSCode (polished, fast, ...) and Explorer (paleolithically slow,

In what world is VSCode fast when its startup time is multiples of Explorer (which had in recent news decided to preload itself to mask that issue) and they are the result of exactly the same fundamental shift from native to web native

mschuster91
12h ago
1 reply
The competition is IntelliJ, which can be slow as molasses.
eviks
9h ago
Visual Studio is the competition to IntelliJ
IAmNotACellist
12h ago
1 reply
VSCode starts up the same as any other IDE, and is responsive and snappy when using it. Explorer starts up about 100 times slower than any other file explorer, and is exceptionally while using it too.
eviks
9h ago
1 reply
Visual Studio is the one to compare to "any other heavy IDE", vs code is slow as a text editor due to chrome, not its ide features , and there are plenty of code editors with plugins that start much faster, though I won't make up 10000 times, it's only around 10
IAmNotACellist
3h ago
1 reply
>vs code is slow as a text editor due to chrome

VSCode is an IDE https://en.wikipedia.org/wiki/Visual_Studio_Code

>Visual Studio is the one to compare to "any other heavy IDE"

Why? VSCode is an example of a well-made product from MSFT, unlike Explorer.

>and there are plenty of code editors with plugins that start much faster,

What IDE with plugins starts faster? And I'm not talking about the startup time of VSCode.

eviks
9m ago
> VSCode is an IDE https://en.wikipedia.org/wiki/Visual_Studio_Code

Now try to follow your own sources, both links for that sentence call it a code editor with MS doing the correct reverence " happy with using a regular code editor like Sublime Text instead of a full IDE like Visual Studio."! It's also called so on its official page "The open source AI code editor" So try to make an actual argument/use a proper source for one instead of treating wikis as the ultimate truth

> What IDE with plugins starts faster?

Sublime Text, which is as much an IDE as VSCode

> And I'm not talking about the startup time of VSCode.

You're, you are responding to a point about very slow startup time

qgin
13h ago
8 replies
Nobody seems to want to use Copilot, but Microsoft is in a great position when AGI "drop-in office workers" become a thing. They can just provision however many virtual coworkers to a Microsoft Teams instance and you'll be handing off documents and chatting with the AGI workers pretty much as you would any other remote worker.

Microsoft doesn't have to be first or best here. Just owning the plumbing of so many present-day workplaces with Teams and Office will make it hard to beat them.

jen20
13h ago
1 reply
A new Turing test: when all the AGI worker bots would rather gargle razor blades than use Microsoft Teams, we might be close.
aeve890
13h ago
>use Microsoft Teams

Shit like this make rogue AI scenarios totally plausible. I won't wish that on my worst enemy

otabdeveloper4
13h ago
1 reply
> when AGI "drop-in office workers" become a thing

How many more weeks? Also, is this before or after flying cars?

qgin
12h ago
3 replies
Looking like 2028-2030 but it's a moving target.

Since we're basically getting flying cars next year at the World Cup, I guess it's going to be after flying cars.

chongli
12h ago
3 replies
I prefer fusion power as the go-to vapourware technology. It’s been “10-20 years out” for 70 years and counting.

I don’t see any reason to believe that “AGI office workers” will be ready to go by 2030. All signs right now are pointing to a looming plateau in their capabilities.

marcosdumay
12h ago
1 reply
Fusion has halved the "interval until we get it" on those 50 years. AGI has doubled the "interval until we get it" twice already since 2022.

Those things are not the same kind of vaporware.

gjm11
10h ago
Could you name a specific person whose estimate of when we might get AGI has doubled twice since 2022? Or do you mean you found one person with a really short estimate in 2022, another person with a longer one in 2024, and another with a longer one now?

Also, if you compare with 50 years ago, AGI has also (better than) halved the interval experts are commonly predicting since then.

(Of course the experts could turn out to be hilariously wrong, for fusion or AI or both. I just don't think your comparison is anything like apples-to-apples.)

thfuran
11h ago
Fusion is always years away because funding has been at or below the minimal "fusion never" levels since the '70s: https://fire.pppl.gov/us_fusion_plan_1976.pdf
otabdeveloper4
2m ago
> pointing to a looming plateau

Latest LLM's have already been declining in performance. It's not a plateau and it's not looming.

sofixa
11h ago
1 reply
> Since we're basically getting flying cars next year at the World Cup

That's so funny. Regular people can't hahndle regular cars. Self-driving cars barely handle 2 dimensional space within very specific confines and rules, in good weather. Existing airspace is congested to the point of being problematic in most metro areas around the world.

"Flying cars" might be replacing some private heliopters, maybe. But they aren't going mainstream any time soon.

BobaFloutist
9h ago
2 replies
I also don't really understand what's supposed to be the line between flying car and helicopter.

Does the flying car need to also be street legal on the ground? Does it just not have to look too much like a helicopter?

qgin
6h ago
I think it’s anything in the category of “way more common than a helicopter to the point where normal people use them”.
bluGill
5h ago
It needs to get through dense downtowns where there isn't much space between buildings, and wires and skyways to dodge as well. A skilled pilot could do it - but they wouldn't try because while space physically exists there isn't enough margin for error.
solumunus
11h ago
Ok Elon.
robotswantdata
13h ago
1 reply
For the average office task they don’t seem far off being competent, at least to the average workers quality.

Ai builder with gpt5 + workflow triggers is very capable already. 1-2 more model generation hops needed plus a bit more “agent” plumbing before its game over for the excel and word jobs.

sevensor
12h ago
Which average office tasks would those be? Writing project proposals? Putting budget numbers into a shared spreadsheet? Composing a progress report? Preparing presentation slides for an executive status update meeting? Writing performance reviews? Taking mandatory compliance training? Going to planning meetings?

One or two of these, I could see. Automated progress reports would be nice. But a lot of them aren’t about document generation, but about human accountability, about being a person who commits to something in writing. Automating away paper pushers means all the accountability lands on their bosses, leaving them nowhere to hide. It will be quite something if we manage to rewrite the corporate social context like this.

TheCraiggers
12h ago
1 reply
> Microsoft is in a great position when AGI "drop-in office workers" become a thing

While I don't disagree with you here, that's a helluva big bet. It'll have to happen soon enough that other companies aren't able to pivot in time, and despite what Altman says, I just don't see it happening at that timescale.

mschuster91
12h ago
5 replies
> While I don't disagree with you here, that's a helluva big bet.

And yet, one that Microsoft has the best chances. Apple has all but zero presence in BigCorp outside of social media and creative teams. Google has its Workspaces thing plus its web wannabe-equivalents to Office, but that's it. And AWS is an infrastructure provider.

Microsoft in contrast? They're everywhere and most importantly, whatever is in Office 365 automatically has the "compliant" checkboxes ticked for auditors. And MS can easily ride the time until AGI or something coming reasonably close to it is marketable on that moat.

bikotreats
12h ago
2 replies
"Apple has all but zero presence in BigCorp outside of social media and creative teams"

Bad take. Apple has a strong presence within the tech and digital agency world. At every company i've worked for (3 tech companies, 1 digital agency), the Macbook is the default issued workstation unless you formally request a Windows laptop.

Some roles, like finance, tax, 3D design, favor Windows but that is generally because certain software they depend on only exists in the Windows world.

Microsoft totally dominates non-tech companies though.

mschuster91
12h ago
> Bad take. Apple has a strong presence within the tech and digital agency world.

Oh I'm aware, working at a digital agency myself. But that's not the "bigco" world aka S&P 500, DAX and the likes.

chirau
12h ago
Apple's footprint in BigCorp is a drop in the ocean compared to MS. You said it yourself, "certain software they depend on only exists in the Windows world". That is intentional and the reason is because of MS dominance in BigCorp. Most makers don't find it worthwhile to spend so much time and resources building software for Apple when it has so few users at that level.
mouth
12h ago
> Apple has all but zero presence in BigCorp outside of social media and creative teams.

Not from my experience. I see product managers/owners and software engineers using Macs more than Windows where I work, and it’s in healthcare, not SV. This move to Mac was gradual, starting ~10 years ago, and I believe a part of this was moving away from native apps to web apps.

raw_anon_1111
9h ago
I worked at the second largest employer in the US. It was mostly Macs. You could choose whether you wanted a Mac or Windows computer.
sofixa
11h ago
> Apple has all but zero presence in BigCorp outside of social media and creative teams

Depends on the BigCorp. One of the most quentessential BigCorps out there, IBM, is deep into Apple stuff. As far as publicly shilling for Macs with extremely questionablly extrapolated data - they did a pilot with power users for a year, and came out saying Macs cost less in hardware and support than equivalent Windows Lenovos over the full lifecycle of the machine; which is literally impossible to know a year in a pilot with power users compared to the 4 year lifecycle for all sorts of people.

ukuina
11h ago
To the sibling comments: Apple holds <10% of the worldwide PC market: https://www.gartner.com/en/newsroom/press-releases/2025-01-1...
candiddevmike
12h ago
Why don't we see companies adopting this setup with offshore workers if it's that "seamless" and easy to get started?
d3Xt3r
11h ago
Relevant: https://www.pcgamer.com/software/ai/microsofts-head-of-ai-do...
nitwit005
11h ago
People will just have the thing open in another window, and move the result over, rather than pay for a bunch of Teams licenses.

In general, we should expect more AI use to decrease the value of human oriented products. A word document is just some XML collection to a computer program. An AI won't need Word to create or edit the files.

pulse7
13h ago
I'm very happy that "AGI office workers" will use Microsoft products - so I don't have to do it anymore... But: they will not pay a dime for the licenses...
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