Product Launch
anonymous
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Posted3 months agoActive3 months ago
Show HN: I made an all-in-one tool to understand why I lose customers
statflows.comcustomer retentionanalytics toolsbusiness intelligence
Discussion (2 comments)
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This dashboard has interesting raw data -- in your view, which page best answers the question of why users drop off?
3 months ago
In my view, understanding why users drop off is usually a combination of several metrics:
Avg. Session Duration – gives a sense of overall engagement. Returning Visitors Rate – shows whether users come back or bounce after the first visit. Target Page in the Page Views section, highlights which specific pages users are visiting and dropping off on. Custom Events – especially for landing pages, tracking scroll depth and click zones can reveal exactly where users lose interest.
By combining these, you can pinpoint not just which page causes drop-offs, but where on the page users disengage. That’s often the most actionable insight.