Why Organizations Don't Do User Research and How to Change That
Posted4 months agoActive4 months ago
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User Research
Organizational Change
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Article discusses reasons organizations don't conduct user research and offers suggestions for change.
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FrankWilhoit
4 months ago
It is much simpler. Organizations do not do user research for the same reason they do not train: these are operational expenses, and the only way to get a budget forecast approved is to project OpEx at a level far below what is realistic.
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