The Synology End Game
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The Synology end game has sparked a lively debate about the best NAS (Network-Attached Storage) solutions, with commenters sharing their personal experiences and preferences. While some swear by TrueNAS, citing its stability and ease of use, others have had mixed results, with one user reporting shfs crashes with UnRAID. The discussion highlights the importance of build quality and configuration, with some opting for custom builds using Debian stable and Samba or Unraid in a Jonsbo case. As users weigh in on their NAS setups, a consensus emerges that maintenance time can vary greatly, ranging from just an hour a month to more frequent tinkering.
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I currently have a QNAP TS-451D2. I use it mainly with a MacBook Pro. Something in QNAPs Samba implementation makes it glacially slow in that configuration. While it still does AFP (and then becomes somewhat decent to use), it's only a question of time for apple to chop that protocol.
With QNAP having proven to be substandard and Synology going evil, what other options for a mid-range, local NAS for the tech guy who doesn't want to have another thing to tinker with do exist? I'm thinking 'appliance', not 'project'. Ideally, I want to just set it up once and then forget about it.
There’s no need to proactively check in on anything if you’ve set up email alerts. It’s pretty straightforward to give the NAS permission to send you emails in case a drive dies on you rather than failing silently.
Docker containers are just a nice bonus. You don’t need to use them if you don’t want to, but it is awfully convenient to run things like media encoders, torrent clients, download managers, etc. directly on your storage.
Do you need just disks in a raid? Look at it once a month to make sure nothing stupid has happened and go on with your life. Do you want to run a bunch of services (arr stack, home assistant, full on home lab type stuff) then yes it may require some more "work" depending on what your running and how deep down the rabbit hole you want to go.
The Jonsbo cases are pretty compact and QNAP/Synology-ish.
As for Unraid: You pay for it, so you're the customer and can expect some kind of support. It's also pretty damn stable and supports casual "I'll just add this drive to get more space" usage compared to ZFS stuff.
>It's also pretty damn stable
Not my experience. shfs crashes like crazy, tuning some things might alleviate it but it still fails. From the dozens of workarounds recommended, the only one that seems to help (for me and some others, not for everyone) is to disable NFS, which kinda defeats the point of a NAS for me.
Also while memtest is needed to rule out a memory issue, I found some tendency to disregard these issues as hardware related... if it's only shfs crashing and not the kernel nor any other app, chances are it's an shfs issue.
Currently I think they pin it on a libfuse bug.
https://forums.unraid.net/bug-reports/stable-releases/683-sh...
https://forums.unraid.net/topic/189449-shares-keep-disappear...
https://forums.unraid.net/topic/137653-share-disappeared-aga...
https://forums.unraid.net/topic/161179-unraid-unstable-freez...
https://forums.unraid.net/topic/151605-mnt-user-is-gone/
It was years ago but for whatever reason SMB was slow on my Mac even when connecting to Linux boxes. I mapped my user ID to the Synology user and switched to straight NFS instead, per wise it was night and day.
I get more reliable speeds and connections from an Ubuntu VM that’s running on the same Mac than I do from the Mac. How can this happen?
I fixed it by removing the virtual network switch that gets installed if you use the container services.
https://support.apple.com/en-us/102064 https://support.apple.com/en-us/101442 https://gist.github.com/jbfriedrich/49b186473486ac72c4fe194a...
They must've had a massive brainfart in the management at that company.
Because I don't want to support them.
Your telling me that Synology is giving out apple levels of support in trade for vendor lock in. It sounds like the sort of thing I recommend to others because it wont be my problem.
Go ask a "car guy" who has a civic or something that is LS swapped what car you should get. He's not going to recommend anything he is going to buy... he's gonna tell you to go get a bog standard Toyota so it isnt his problem. Meanwhile he has the fun, project car that does cool things but he's always fiddling with.
Synology isn't for you any more... They want to be Toyota or apple or something not for nerds!
This is still a very "nerdy" take on the market. Though correct I dont think your seeing the other segments that are out there:
The "I want more storage im sick of paying rent every month" crowed is growing.
The designer/editor/youtuber who doesn't want to be their own IT department is growing.
The recent HDD drama is death for Synology's consumer appeal, but I imagine they'll shape-out a mid-market/small-business segment for themselves.
The thing is, the place they're moving a little dangerous. SOHO and SMB using 4-12 HDDs to serve a couple dozen people is a very small niche. Plus you can add professional photographers and videographers on top.
Then what? The upmarket is very, very crowded. Will they OEM their wares to big players as entry level devices?
And probably in that niche too, once people realize how cheap used hardware really is.
Get 6 boxes, daisy chain them as 2x3, connect to a powerful-ish NUC box. Install TrueNAS on it. Use the SATA port for the OS, leave the NVMe slot alone, add a 2-4 TB good SSD.
Set the SSD as a cache to that 30 disk zRAID2 or zRAID3 pool. You can have a kick-ass enthusiast level NAS box which will beat many Synology boxes with a big clue bat...
Long story short, I'll be buying an ASUSTOR AS6804T, and if I don't like the software, I'll just install TrueNAS on it. It's not only officially supported, they have a full length video showing the process. They don't provide tech support, but eh.
Icing on the cake? The eMMC storing the original firmware sits on its own USB port, so you disable that port, and both disable and protect the firmware from being overwritten.
If you want to return to original firmware, enable the port, remove the TrueNAS SSD, and viola!
However, I need to backup a lot of things, and ensure that they don't bitrot. A decade old photography archive, meticulously ripped CD libraries, a full cloud storage backup, etc. etc. Plus I don't want to dig disks to get a single file which I don't want to put on somebody else's computer (i.e. cloud storage).
This needs a two tiered solution. Flash based hot-data area for the running daemons and a spinning array for backups. Both RAID (to be able to scrub and repair bitrot).
The problem is, I'm a sysadmin. I see & use big storage systems and know what they are capable of. I want the personally useful subset of this at home. Plus I want to make it accessible to other people at home, so their files will be safe, too.
This means at least TrueNAS and 4-6 disks to begin with.
It looks like Deadbolt also hit QNAP and Terramaster.
Sort of. Accessible via Asustor's own software which they'd been promoting to users, which I'm pretty sure had some kind of hole punching / bridge node setup so that you could use it even if you were blocking all inbound connections to your NAS. Obviously if you completely disconnect it from the internet in both directions then you're safe (but also can't get updates etc.)
Sure, long term reputation is severely damaged, but why would decision makers care? Product owners interests are not aligned with interests of the company itself. Squeeze the customer, get your miniscule growth, call it "unlocking value", get your bonus, slap it onto your resume and move on to the next company. Repeat until retirement.
America has thousands of food brands but they're all owned by about 6 companies.
Better to have a heart, care more about your customers, don't put profits first, but still make enough to keep the lights on.
I think that would make everyone happier anyways.
Serving the needs of customers (practically the quality of the product) sits down in the list of importance. Sales strategy, marketing, PR, organizational culture, company values, ..., basically the self-serving measures come all before that.
I learned a lot in the process, but most important is that the special sauce NAS makers purport is usually years behind current versions.
The NAS finally bit the dust last year because of a design defect associated with Bay Trail systems that’s not limited to QNAP.
I would not be surprised to find out that Synology is seeing a smaller market year over year and becoming desperate to find new revenue per person who is shopping for a NAS today.
With the size of data we're dealing with, loading everything from cloud all the time would slow analyses down to a crawl. The Synology is networked with 10G Ethernet to most of our workstations.
I’m in the latter group but Synology has locked themselves out of the market with this choice.
Uploading terabytes of content to the consumer cloud just isn’t practical, financially.
The other is to fuck engineering. Sell what we currently have, until we can, as expensive as we can, and do not spend on engineering. That is only taking away the money! Can put on some AI glitter to dazzle, but that's it. No one knows what AI is in this narrow field anyway, we can position ourself as revolutionary inventors for anything weird or new. Some will eat up this s*t for sure. Short term is paramount!
Leaving products and commerce coupled is not considered good practice anymore. It's recommended in some places that you outsource so extremely to the point that your outsourced labor render services to receiving outsourced labor. And that's not considered insane.
But! That doesn't matter, most users are never going to be able to do that themselves, and DMCA protections potentially prevent anyone sharing knowledge of how to do so without putting themselves at risk. The truth is that vendors can, under US law, threaten anyone who tells someone how to make the device they bought work properly with federal offences. Buy something else instead.
(Edit: I have a very particular set of skills. Having put some time into making this work with tools I could put together myself and failing, I found that my Synology had a tool that did it perfectly and refused to do so for the number of cameras I had. I fixed that.)
Panicked, built a full-ass Fractal 804 case + Unraid setup to replace it.
Was looking around for That Guy who mails around a Synology box so I could get my data out and stumbled on a forum post(!) that said the external PSU just fails subtly sometimes. It gives enough power to start booting and then fails.
Bought a 3rd party PSU from Amazon and the Synology boots up.
Now the 918+ lives as an off site backup at my parents' house =)
And they clearly knew how to fix it at this point as the support in other countries DID fix people’s devices. Luckily, the Internet did its thing and I was able to solder in the missing resistor myself.
But that was the moment where I’ve decided that the next device won’t be a Synology again.
It is an easy fix (I had to do it too) but I agree Synology's poor support makes this the last of their products I'll use.
I have my NAS on a shelf in a mini-ITX case, but it only fits two 3.5" HDDs internally (as well as an SSD, but full-size HDDs are what matter for bulk data storage, the more the better)
Also, it takes a normal full-size ATX PSU because I was fed up a previous case that only had room for its own custom PSU, which kept failing under load. But I note there are now standardised small sizes like TFX12V and LFX12V, are there any efficient and reliable PSUs in these form factors?
[1]: https://www.printables.com/model/866109-200mm-fan-front-for-...
Regarding mainboards - models from CWWK with lots of SATA ports have been trendy lately. But there are reports of problems. The other options are either using some obscure supermicro mainboards with lots of ports or using a HBA for expansion.
I want to mention a possible middle ground here: UGreen NAS Storage. All but the smallest model come the OS on a seperate M.2 drive. If you disable the watchdog in BIOS, you can use the models like a normal Server This would give you:
* 3x M.2 slots * 4, 6 or 8 SATA bays * N100 (4 bay), Pentium Gold 8505 (4 bay), i5-1235u (6 & 8 bay)
The M.2 slots are connected rather slow, but good enough for OS/app drives.
For example, my plan for the next NAS would be the 4-Slot N100 variant with TrueNAS. One M.2 SSD for boot, Two M.2 SSDs for Apps/Server duties in mirroring and the 4 drives in Raid-Z1.
Requires a bit of tinkering but the idea of plugging a 1L-format computer to turn it into a multi-disk NAS is quite attractive.
It has 8 hot-swappable SAS bays (also SATA compatible) and I run a Ryzen 9 3900X in 65W eco mode on an AsRock Rack X470 board which has another 8-12 SATA ports (can't remember the exact number, not used because I use an HBA for the bays), so connectivity for storage is high. There's 2 spaces for SATA SSDs on top of the drive bays and you could fit more in various spots if you tried, and 2 NVMe slots on the motherboard.
Also got a single-slot nvidia GPU in there and a 4-port Gb NIC to supplement the 3 existing Gb ports on the board itself (one is dual-purpose for IPMI), some models of the AsRock rack have dual 10G ports too.
It runs most of the time at around 90W which I think is exceptionally low for the performance available, and can go to about double that when the GPU is in use, still very reasonable.
Go to your favorite computer parts retailer website. Go to the Computer Cases category. Filter by desired number of 3.5" bays. Pick from the lot.
However, once my DS415+ dies, I’m currently more inclined to go with a TerraMaster F4-423 NAS and replace their OS with something else. I’ve read that this TerraMaster model is basically an Intel NUC with a SATA card. And their OS is on a flash drive plugged into an internal USB port - so, very easy to change/replace.
I’ve also read that UGREEN devices should be easy to replace the OS on. So, that’s another option I keep in mind.
Should save a lot on power and have plenty of muscle for anything you throw at them if you're willing to gamble on the hardware quality.
I'm happy to see it—looks great, it's priced insanely well, and I can see myself switching from Synology in the future.
In other news, I've been a fan of LucidLink[2] for awhile, which you can use to avoid needing a NAS for video editing workflows, and a very slick competitor finally came onto the scene[3]. LucidLink totally works, but their software is frustratingly idiosyncratic.
These services offer some kind of chunked file streaming magic that lets you progressively download pieces of video files as you need them.
I was somewhat surprised to discover, however, that there doesn't appear to be an open source project that provides this functionality.
Anybody know of anything? And I wonder if anyone's looked into it and knows how it works?
[1] https://store.ui.com/us/en/products/unas-pro
[2] https://www.lucidlink.com/
[3] https://shade.inc
If I want to work on one of these old projects, I have to download it locally so 4K editing works.
Meanwhile my old projects back when I used different software are impossible to open.
I have spent days setting up all this junk, HATE the Synology UI, and regret it all.
What’s the better solution? Just a bunch of RAIDs that I connect to with USB??
If you're local to your equipment (and can afford it), 10G local network with UNAS Pro. Search YouTube for "unas pro video editing" and there are various people discussing their setups. In this setup, your connection to the NAS is fast enough that file transfer speeds aren't such a problem, and the NAS software is nicer to deal with.
And, I know less about it, but you might want to investigate: https://www.blackmagicdesign.com/products/blackmagiccloudbac...
Finally, check https://www.reddit.com/r/editors/. Lots of good threads there.
I'm more shocked by the state of samba in macOS (without additional software). Having to go to the network and manually reconnect to the NAS share every time I come back home is ... poor.
To get my mini power up, connect SMB then start some containers I made a horrific Automator app, which runs a script and just tries, sleeps then tries again until my containers can boot and access their data. It’s disgusting. But it works.
I have bought a used DS920+ with 20GB or Ram - still a perfect combo of transcoding and docker. However since I started discovering the world of selfhosted apps, Synology has no unique selling point anymore. Their apps stalled in innovation and with this drama I would go for some dedicated linux hardware with docker and thats it. Most of the data fits on a simple 2Drive NAS today anyway.
When I outgrow my DS920+, I'm probably gonna build a custom Unraid machine to replace it. Most of my needs from Synology are being able to run Docker containers and mix-and-match drives.
The weird quirks of Synology Docker are painful. Eg containers that won’t stop, or won’t start. It’s not easy to get into the containers (docker exec), recreating is tricky compared to copying and pasting docker-compose.yml.
Personally, I mainly use the CLI to manage my Compose files even on Synology DSM.
Thank you.
On products you can buy TODAY, you find:
They claim it's OK because they've backported all security fixes to their versions. I don't believe them. The (theoretical) huge effort needed for doing that would allow them to grow a way better product.And it's not only about security, but about features (well, some are security features too). We're missing new kernel features (network hardware offload, security, wireguard...), filesystem (btrfs features, performance and error patches...), file servers (new features and compatibility, as Parallel NFS or Multichannel CIFS/SMB), and so on...
I think they got stuck on 4.4 because of their btrfs fork, and now they're too deep on their own hole.
Also, their backend is a mess. A bunch of different apps developed on different ways that mostly don't talk to each other. They sometimes overlap with each other and have very essential features that don't work and don't plan to fix. Meanwhile, they're busy releasing AI stuff features for the "Office" app.
Edit note: For myself and some business stuff, I have a bunch of TrueNAS deployments, from a small Jonsbo box for my home, to a +16 disk rack server. This was for a client that wanted to migrate from another Synology they had on loan, and I didn't want to push a server on them, as they're a bit far away from me, and I wanted it to be serviceable by anyone. I regret it.
As for full disk encryption, you can select where to store the key, which may be on the NAS itself (rendering FDE more or less useless) or on a USB key or similar.
As a KMIP server you use:
Except for the demo implementation that Synology uses (PyKMIP), all the KMIP compatible servers I've found have licenses in the tens of thousands a year. So if anybody has any suggestions to substitute PyKMIP...--
The DSM itself lives in an unencrypted partition or volume. Applications with data in encrypted volumes will be inaccessible until the volumes are unlocked.
As usual, there is an easy workaround. You can run a KMIP server in a docker container and set up an external keystore. Once synology allows you to proceed with volume encryption, you can discard the KMIP server if you want and use the recovery keys.
I went down the rabbit hole and implemented the KMIP client and server, that pass the tests from OASIS.
Sidenote: please, somebody nuke the OASIS from orbit. To be sure.
Not to defend Synology, but popping a drive out of the NAS so that it won't be noticed (or noticed much later) is a much easier way to steal data than carrying off the whole NAS. I assume they're guarding against the kind of scenario where an employee steals steals drives rather than ski-masked thieves breaching the office and making off with the NAS.
Edit: what they deploy on their NAS is an old version of a testing implementation of the KMIP protocol. PyKMIP: https://github.com/OpenKMIP/PyKMIP
The primary value of disk/volume encryption is actually for scenarios like end-of-life replacement, RMA, failure and disposal - even if someone later reconstructs the disk sectors, the bits remain unreadable. This is one layer of defense in depth, not a substitute for physical security.
Synology also supports KMIP, which I see addressing two situations:
1. Data center key governance and media mobility - Multiple hosts (including spares) can use KMIP for centralized key management, improving the mobility of drives within the data center and reducing the operational cost of moving drives between machines. When decommissioning hardware, keys can be revoked directly in KMIP with an audit trail.
2. Edge/branch sites with weaker physical controls - By using KMIP, keys are kept in the more secure data center rather than on the edge device itself. The edge hardware stores no keys, so if an entire machine is stolen, it cannot be unlocked, preserving confidentiality.
I got an issue where mind would randomly start writing disk like crazy and maxing cpu usage, to the point I was bothered by the noise. I’d stop all containers, leave it as close to idle as I could manage, still spiking.
There was no way I could learn what was causing it.
I would like to assume it was a disk maintenance process or something, but for all I know it could be mining bitcoin and I’d be none the wiser. It went on for some weeks then stopped.
May or may not be what you encountered, but had a customer caught by this and found out the hard way you can't stop it. My issue is not the processing, it's the throttling, it's so crazy how the entire NAS gets taken down for like ten minutes (and that was on a racked xeon model), no samba no nfs no nothing answering anymore.
And yes, the lack of trotting is an issue, since you can’t even reach an administration panel. When it’s bad even ssh struggles.
https://forum.doozan.com/list.php
FWIW the new Ugreen NAS run Debian. I don't know a ton about it, but it's be great if they could stay a little more up to date. This Synology story with ancient forks & weird encryption sounds truly bogus.
I will say that the Ugreen NAS seems to offer more performance for less watts, so it's definitely something I will keep an eye on in the future if it pops up on Ebay.
> This Synology story with ancient forks & weird encryption sounds truly bogus.
It's not. My Synology is running Linux kernel v4, and I opted to use their "SHR" RAID configuration and can confirm that it's some weird BTRFS variant that is likely deadlocked due to the kernel.
The encrypted volumes I've made also look very much like the EcryptFS files I've been seeing on other setups.
I'm currently in the process of mainlining it to kernel v6 to reap the better power and idle / hibernation rewards, as well as just using a standard Ext4 FS with updates
SHR is mostly MD-RAID and LVM, and works with ext4 too.
Mine is in the basement for this reason. When it’s still and quiet after midnight I can still hear it grinding away. God I hate the sound.
Over time their advantage has eroded as upstream has caught up, to the point that it looks ridiculously out of date today.
It's confusing me after the preceding displeasure wrt Synology
They already had one Synology device, they don't have any IT employees on site, and I'd need to take a flight to go to their offices, so I thought that using another Synology device would be better for maintenance. They (and I) were also worried about the noise: it's an small office, and they needed at least 8*3.5" drives, and most of the decent solutions I found for 8 or more drives were big and noisy. The Jonsbo N5 appeared a bit later, that looks like a good candidate today.
Now I found that all their applications are half done, they don't upgrade or fix them regularly, security-wise is a mess, and everything on the backend is super old...
My DS918+ has multichannel SMB and possibly also parallel NFS. It only works if you have multiple NICs connected.
Other than that, i completely agree. Their tech stack is horribly outdated, and while i understand their reasoning for not upgrading, there's a limit to how long you can do that. Their reasoning is that they know the software that's currently running, warts and all, and can better guarantee stability across millions of devices with fewer moving parts.
I've a Ryzen Embedded system with lost of RAM as my NAS box and a small Intel N-series based system as my Plex server that pulls media off the NAS box.
But don't you love it when companies invent their own security instead of using battle-tested open-source systems?
Synology Lost the Plot with Hard Drive Locking Move (servethehome.com) https://news.ycombinator.com/item?id=43734706
1) Established players are all overpriced and focus on value extraction, not customer service
2) By actually helping your customers and providing good solutions at an affordable price, you can quickly grow to be a big player in the space
3) Now that we are a big player, we could be making big bugs by squeezing the customers who can't easily switch away
4) Established players are all overpriced and focus on value extraction, not customer service
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