The Starbucks Turnaround That Has Baristas and Customers Steamed
Posted4 months agoActive4 months ago
nytimes.comOtherstory
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StarbucksCorporate TurnaroundCustomer Satisfaction
Key topics
Starbucks
Corporate Turnaround
Customer Satisfaction
Starbucks' recent turnaround efforts under new leadership have sparked controversy among baristas and customers.
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- 01Story posted
Sep 13, 2025 at 2:34 PM EDT
4 months ago
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Sep 14, 2025 at 1:36 AM EDT
11h after posting
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Sep 14, 2025 at 1:36 AM EDT
4 months ago
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Discussion (1 comments)
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zippyman55
4 months ago
I never minded Starbucks and considered paying for their product a tax when I spent time there, usually doing some computer work, or meeting friends. But, what was once $1.00 for a cup of coffee is $6 easy. And I'm pretty affluent, and all the sudden, I can make my own Illy espresso at home, or Kerig on the go, and spend way less than a buck. I get the order right, and there is no line. Starbucks, is in a tight spot, their product is not that good compared to the many regional coffee shops that have real espresso machines, and its too easy to find alternative options to avoid the excessive costs.
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ID: 45234289Type: storyLast synced: 11/17/2025, 2:02:49 PM
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