The Day I Stopped Copy-Pasting Pro Numbers and Started Using Shipmenttrack
Posted3 months ago
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The author shares their experience of switching to ShipmentTrack for tracking shipments, and the discussion revolves around the tool's effectiveness.
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Oct 7, 2025 at 8:26 AM EDT
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nmfccodesAuthor
3 months ago
I still remember the night I nearly missed a delivery window because three different carrier portals were timing out on me. By the time I’d retyped the same PRO numbers into each site and refreshed yet another spreadsheet, the truck was already at the dock. That “spreadsheet relay race” is still the norm for a lot of ops and customer success teams, and it’s the reason I built ShipmentTrack.
The idea was simple: keep every load in sight without hopping between logins. ShipmentTrack opens with a single carrier picker—ABF, XPO, CEVA, Customco, Forward Air, and a dozen more connectors we wired directly into their public or partner APIs. Drop in whatever tracking numbers you have (comma, space, or line separated); the console cleans the paste job, deduplicates the list, and gets to work. I don’t have to worry about hunting for the right field or wondering whether a pasted space broke the request.
Once the numbers are in, the workspace becomes a calm command center. Results slide into one tableau instead of 14 browser tabs. I can flip between “All,” “In transit,” “Delivered,” or the dreaded “No tracking found” to triage the queue quickly. Each shipment expands into the full event timeline—exact carrier status language, timestamps, locations when they exist, even the side-by-side ship-from and deliver-to panels so I can sanity-check addresses without digging into a TMS. There’s a gentle bit of persistence too: when I reopen the tab after lunch, my last carrier and numbers are still there, so I pick up right where I left off.
Under the hood, the app fans out real-time calls (no cached screenshots) and throttles them in small batches so the APIs stay happy; when a carrier hiccups, the row just shows an inline retry button instead of forcing me to restart the whole search. On lighter days I keep the Chrome side panel extension open, which lets me peek at updates without leaving email. And because everything is in a single layout with consistent filters, handing context to a colleague—or simply proving that a milestone happened—takes seconds.
If you’ve felt that familiar dread of juggling logins while a shipper pings you for updates, take a quiet moment with ShipmentTrack. Select the carrier that gives you the most grief, paste in the numbers you’ve been chasing, and let the workspace show you what it’s like when every load really is in sight.
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ID: 45502258Type: storyLast synced: 11/17/2025, 11:07:59 AM
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