Steam Store Is Offline
Key topics
As Christmas Eve gaming frenzy unfolds, the Steam Store has gone dark, prompting widespread frustration and speculation. Commenters chimed in with their own experiences, from login timeouts to sluggish performance on sales days, with some poking fun at the timing and others empathizing with the beleaguered on-call engineers. A lively debate ensued over whether traffic to "is it down" sites like steamstat.us is a reliable indicator of service issues, with some arguing it's a clear correlation, while others pointed out it's not necessarily conclusive. The chaos is hardly unique to Steam, as one commenter wryly noted that all video game platforms are getting "crushed" on this busy night.
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Based on 21 loaded comments
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- 01Story posted
Dec 24, 2025 at 4:50 PM EST
17 days ago
Step 01 - 02First comment
Dec 24, 2025 at 5:09 PM EST
20m after posting
Step 02 - 03Peak activity
12 comments in 0-2h
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Step 03 - 04Latest activity
Dec 25, 2025 at 1:50 PM EST
16 days ago
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On sales the store does not go down, but gets really slow.
The Christmas lights I mean.
Number of page views on a "is it down" page is not necessarily indicative of a problem. Not being able to connect to the service in question is.
Funny that you ignored “indicates,” which is a perfectly valid inference here, and also it’s true.
If you want to be pedant, don’t self-own.
Good hunting.
Does mean that debugging and getting it back up might take more time as they aren’t necessarily “battle tested” for this situation.
Since I'm indulging in luxurious speculation: maybe Valve has taken Steam down to prepare to announce Half Life 3 tomorrow.
You can still browse categories, e.g. RPGs: https://store.steampowered.com/category/rpg
And individual game pages are also fine: https://store.steampowered.com/app/1903340