I Had to Prompt Inject the United Airlines Bot to Connect Me with a Human
Posted4 months agoActive4 months ago
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Customer ServiceAirlinesAI Chatbots
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Customer Service
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AI Chatbots
The author had to use prompt injection to bypass United Airlines' bot and connect with a human, sparking discussion about the airline's poor customer service.
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- 01Story posted
Sep 6, 2025 at 1:13 PM EDT
4 months ago
Step 01 - 02First comment
Sep 6, 2025 at 1:38 PM EDT
25m after posting
Step 02 - 03Peak activity
1 comments in 0-1h
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Step 03 - 04Latest activity
Sep 6, 2025 at 1:38 PM EDT
4 months ago
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Discussion (1 comments)
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SilverElfin
4 months ago
United is by far the worst among the non budget airlines. They’ve always had terrible customer service and the flights I’ve had with them always have issues (with food or WiFi or delays or whatever). I wonder what makes them different behind the scenes. Is it just bad leadership?
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ID: 45151062Type: storyLast synced: 11/20/2025, 9:01:20 PM
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