Human Error Cripples the Internet (1997)
Posted2 months agoActive2 months ago
archive.nytimes.comTechstory
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DNSInternet InfrastructureHuman Error
Key topics
DNS
Internet Infrastructure
Human Error
A 1997 article discusses a major DNS outage caused by human error, and commenters reflect on its relevance to modern internet infrastructure and the ongoing risk of similar failures.
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Moderate engagementFirst comment
7m
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- 01Story posted
Oct 21, 2025 at 5:28 AM EDT
2 months ago
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Oct 21, 2025 at 5:35 AM EDT
7m after posting
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Oct 21, 2025 at 1:15 PM EDT
2 months ago
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ID: 45653981Type: storyLast synced: 11/20/2025, 1:42:01 PM
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That hasn't changed, though Network Solutions is now just a registrar, not a registry after Verisign sold it off. Verisign, however, held on to and still operates the registry for most of the TLDs NSI did, and a few new ones, as well as 2 out of 13 root servers (up from 1 out of 9)
aged well.
On the other isn't that just how humans are?
Before I was a programmer I trained as an industrial electrician - I don't really understand how truly complex the power grid is or the transport network or the global financial system or hundreds of other networks, my partner works in logistics (shipping i.e. boats on the water) - the complexity there is insane as well, on a surface level those networks are sorta understandable but the detail is fractal, the closer you look the more detail there is, there has to be a fundamental limit but no one human could master one of them in a life time never mind more than one.
So do I expect the person in the street to understand that the internet is composed of bailing wire, gaffer tape and RFC's dating back to the late 60's, not really, it would be unfair to expect them to understand it when I don't understand other networks (or even the internet if I'm truly honest - not all of it or even most of it, it is vast).
It doesn't mean I'm not interested though.
(I remember this outage.)
I do know that I find print journalism (generally) far less useful because I like detail.
I find it human that attention span, and willingness to engage deeply with a topic, has declined in such an environment.
(Of the event, or the nightmares, at your discretion.)