How Do You Analyze Customer Feedback at Scale?
Posted3 months agoActive3 months ago
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Customer FeedbackData AnalysisProduct Development
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Customer Feedback
Data Analysis
Product Development
The post asks how to analyze customer feedback at scale, sparking a discussion on potential methods and tools, although the discussion is limited with only one comment.
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- 01Story posted
Oct 12, 2025 at 12:59 PM EDT
3 months ago
Step 01 - 02First comment
Oct 12, 2025 at 12:59 PM EDT
1s after posting
Step 02 - 03Peak activity
1 comments in 0-1h
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Step 03 - 04Latest activity
Oct 12, 2025 at 12:59 PM EDT
3 months ago
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Analyzing up to 500 comments to identify key contributors and discussion patterns
ID: 45559746Type: storyLast synced: 11/17/2025, 10:04:12 AM
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Read the primary article or dive into the live Hacker News thread when you're ready.
Tried spreadsheets (too manual), ChatGPT (loses context), and enterprise tools (too expensive).
For those dealing with this: What's your current process? What's the biggest pain point?
I created a short survey to understand this better: https://aicofounder.com/research/ZdONgPw . Would appreciate your input - takes ~2 minutes.
What approaches have worked for you?