Ford CEO on His ‘epiphany’ After Talking to Factory Workers in 2023
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Ford CEO Jim Farley has an 'epiphany' about labor shortages and low wages, but commenters are skeptical about the company's motivations and criticize the industry's treatment of workers.
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There's no "shortage" of workers. Corporations are expecting other people to train their employees past entry level and pay these people with midlevel experience like badly paid unskilled laborers.
Nobody is investing years of their time and large sums of money to get trained up for a shitty job? SURPRISE SURPRISE
If you won't take an average person with no knowledge of your industry and train them to be an expert while on the job, the problem is you, not everybody else.
At a previous company we hired a lot of junior engineers with the idea that our relatively high pay and reasonably good work would help us build a strong generation of seniors a few years down the road. What we mostly found was that we spent a ton of money and our sr eng time training and sharpening them, only for the vast majority of them to leave after 1 to 3 years. As I've gotten more into hiring, it's not at all surprising to me now as this is just clearly in the culture.
To be clear I'm not blaming the employees, in fact I blame ridiculously stupid HR practices for the last 20 years because they built a structure in which the only way to get a raise was to leave the company, and that was also often the best way to get promoted too.
Yes that's what I mean, though I was making the argument from the perspective of the employer. Didn't mean mean any shade with "company hopping" (I've done that in the past because it was the best thing for me and my career, and I stand by those decisions, so I don't mean them with any negative connotations from the employee perspective at least, and from the employer perspective it's their own damn fault though they rarely ever recognize it).
> when you say "ridiculously stupid HR practices" don't you mean not paying them as much?
Yes, not paying them as much as another company would offer, plus being stingy with promotion opportunities (like from jr to mid, mid to sr, etc).
> do you really think it's a "cultural" thing to change jobs?
Yes absolutely, a culture born out of changing realities/incentives. That's not to say it wouldn't switch back if companies started rewarding loyalty again, but it won't spin on a dime.
- "We'll train you, and if you stay the full 8 years you get a $500,000 bonus"?
- "Here's a $200,000 signing bonus, which you have to pay back if you leave before 8 years"
I'd be hesitant to rely on these as a candidate, because I'd have to assume I'd get fired at year 6-7 or something so that the company could save money.
> ridiculously stupid HR practices... a structure in which the only way to get a raise was to leave the company, and that was also often the best way to get promoted too
Until that culture changes, of course you're gonna assume you get fired or issued a surprise RTO order at year 7.5.
When the social contract becomes penny-pinching every opportunity, of course the employees are gonna start playing that game too.
- Companies that pay in the top 1% of compensation already don't have a retention problem.
- Only 1% of companies can pay the top 1% of compensation.
- The other 99% have issues with retention.
- Companies only have $X to allocate for 10 years of employment compensation.
- Any 99% company that structures $X of compensation to provide bonus $Y for staying a long time will necessarily offer salary $(X-Y) until the reward is granted.
- Any 99% company that does not provide a reward for staying a long time can offer salary $X, which is higher than $(X-Y).
- A rational employee cannot depend on bonus $Y, and rationally should take competing offers of Salary $X over offers of Salary $X-Y.
I don't know a long-term structural solution, for exactly the reason you mention:
> I'd be hesitant to rely on these as a candidate, because I'd have to assume I'd get fired at year 6-7 or something so that the company could save money.
Trust is at an all-time low right now, and for good reason. It very well might take years to turn the ship around. I think it will have to start with the big companies as a small company trying to do this will only put themselves at a disadvantage, but any exec at a big company proposing this would probably be dismissed as they heavily favor short-term over the long-term (by their actions, not necessarily words, but IMHO actions are all that really matters). Basically it's a Tragedy of the Commons problem.
Be a good place to work with competitive pay so your employees want to stay.
Consider training a part of the compensation instead of an investment you expect returns on.
Zero people are doing this for the fun of it. This is entirely driven by incentives, not "culture".
Or, rather, not by "culture" of the people doing the hopping—C-suite and MBA culture, yes, very much so, this is one of many bad outcomes from having companies run entirely by "professional managers" and finance dudes rather than people who were, at the start of their career, close to the actual productive work of the company, with the latter scenario once being far more common than it is now.
I don't think there'd be any waiting for worker "culture" to catch up to fill roles with comp packages and working conditions that addressed those core issues.
People don't walk away from handcuffs made of any remotely precious metal, employers have every ability to disincentivize that behavior.
Of course increasingly it's hard even to train at all, I'm getting absolute garbage AI slop from our most junior developers and they don't seem to be learning any more. I sit and try to explain why their solution to some task won't work and they are not engaged with the actual solution they are implementing at all. I've tried to get them to engage more with the AI as a learning and exploration tool, but I'm not having much luck, they're completely focused on inputing the task, really at the mercy of the direction of the tools.
I really hope AI comes through for us in the end because it seems we're at the end-game for human learning.
I'm a programmer and have far less buying power than a Kmart cashier from the 70s had. I don't get a pension. They did.
There's no loyalty because we're all poor compared to every previous generation besides those literally living in log cabins.
I dated a girl who was a project manager for high end homes in SF. What hit me as sad was that a long list of things that are now ultra luxury were basically attainable by any hunter gatherer - a view, a fireplace, living near a lake or river, a large yard, indoor outdoor space, etc.
Exactly this, I have seen the issue too in mid or senior levels, not just fresh, because even if you're senior, most likely your expertise is on a very specific topic, not necessarily the job specific one, could be something very close to it. It's like learning on the job either through training or self-taught is an alien topic to them. I remember one time I had an interview for a job that needed some knowledge on navigating a Linux environment, and I have personally been using Linux at work or personally since ~2004 or so, only to find out during the interview the expectations were Linus Torvalds rock star level in developing kernels, for a pay of ~90k, and the job itself isn't even about Linux, it was some automation/robotics so the OS is just your environment, haha!
I looked into this a bit more, because I wanted to understand how much the Ford CEO's posited solution rested on "you can earn a living if you do a different job!" vs. "You can earn a living at any full-time job at my company".
In 2023, the new agreement Ford made with UAW:
- Increased starting wages by 68%, from $17 to $28 an hour.
- New workers reach the top pay rate in three years, a significant improvement from the previous eight-year progression.
- Top wage increased to over $40 an hour.
Good school districts are likely to be less affordable though, but cost of raising children is a whole other can of worms.
The union has a lot of control over which employees leave during layoffs, and often it's actually the workers with less seniority in the union who are let go. Generally unions negotiate for a "last hired, first fired" situation (youngest employees go first) and often more senior employees have "bumping rights" - if their entire specialization is eliminated, they can move laterally by displacing junior workers. It's also fairly difficult for Ford to individually target the most expensive workers because the UAW does a good job of making sure there's real cause for termination.
UAW's agreement with Ford contains the usual "last hired, first fired" provision on page 80 here[0] in Article VIII §16(c). "Bumping" is part of the agreement on page 79, VIII §13(b).
Perhaps I misunderstood you and you meant that it's hard for workers to get to the "4 year" mark in the first place because Ford can just churn the 1-3 year workers over and over again. The UAW contract also contains a "Preferential Placement Arrangements" clause which gives laid-off workers priority for re-hire whenever Ford is hiring again. Workers can lose their seniority - but there's a bit of a ratchet effect, they have to stay unemployed by Ford for a length of time equal to how long they were employed. So if they've worked there for 2 years, get fired, and are next in line to be rehired 18 months later, they'll enter back in with 3.5 years of seniority from their original date of hire.
Ford had no WARN layoffs[1] between 2012-2018 and only 3 in the past 6 years (affecting 4200 workers in total), so generally it seems that workers are able to achieve top-end wages and full seniority before being laid off.
0: https://uaw.org/2023fordcontract/vol-1/#p=80
1: https://www.warntracker.com/company/ford-motor-company
I still support Unions, even if in the US they're compromised, primarily (IMO) due to Taft-Hartley and the political restrictions placed upon them (mostly about cross-shop/cross-trade organizing, general strikes (sympathy strikes), etc...)
The best part was union leadership informing us the "good news" that there won't be 2 different pay-grades. And at least in the interim we did get a bump to "tier 1" for that time of negotiations while we were there before we were let go.
Home ownership is tax-advantaged because the government wanted to create a real estate market. Well, it's here, but it's not that great anymore, and most people don't get to take advantage of it. So Congress needs to make paying rent tax-deductible.
https://www.saturdayeveningpost.com/2014/01/ford-doubles-min...
[1] https://www.epi.org/productivity-pay-gap/
[2] https://digitalcommons.pace.edu/cgi/viewcontent.cgi?article=...
> The growing wedge between productivity and typical workers’ pay is income going everywhere but the paychecks of the bottom 80% of workers. If it didn’t end up in paychecks of typical workers, where did all the income growth implied by the rising productivity line go? Two places, basically. It went into the salaries of highly paid corporate and professional employees. And it went into higher profits (returns to shareholders and other wealth owners). This concentration of wage income at the top (growing wage inequality) and the shift of income from labor overall and toward capital owners (the loss in labor’s share of income) are two of the key drivers of economic inequality overall since the late 1970s.
This part:
> returns to shareholders and other wealth owners
My understanding is that "other wealth owners" include... pensioners (through pension funds), is that correct ?
Beside the sheer greed of shareholders, how much does the curve boil down to "companies have to use revenues to pay current workers and previous workers, and we make new 'previous workers' every year" ?
When someone tells you "my hands are tied" it's always worth asking whether they made the rope
It's not worth asking, as they're lying and they know it. It does not mean every decision made has to be to maximize shareholder wealth. As you're pointing out, even if incorrectly interpreted as such, any decision could be justified as doing so besides outrageous cases of intentionally tanking the company. This, in turn, is why no business gets prosecuted over this either.
As I write this, you're right, it has poisoned us; it has mistakenly made a number of laymen believe that this is one of the reasons why greedy, evil psychopaths such as Mark Zuckerberg and tens of thousands of lesser known names, behave the way they do, that law is to blame for their decisions.
https://en.wikipedia.org/wiki/Ford_PowerShift_transmission
Quality might have some small piece there, but there's other factors like:
- large trucks & SUVs are more profitable
- there's import restrictions on that category so it has a certain insulation from foreign competition
- US car companies are really just banks that happen to make cars -- "cash is king" was for our dads, now if you want a deal it's "take our corporate 20-year financing on an asset that will be fully depreciated in 8"
There is no such thing as a labor shortage. There may very well be a shortage of qualified people willing to work under the conditions and for the compensation a company would like to provide.
When stated that way you can see that there are several levers to pull, the most obvious being compensation.
But hypothetically, what would you call a situation where 20 companies would all be willing to pay salaries of $1 million/year to fill 10,000 open positions that required 5 years of training, but there are only 5,000 people who have that training? Would that be a "labor shortage"?
It seems your solution works for companies willing to pay more to poach from other companies, but might not work in situations where all of them need more skilled labor now.
Also, the $1M/year illustrates a point...why not $10 million or $100 million/year? At some point, the salaries are indeed "high enough" but the skills still just aren't available to hire.
But the incentive to develop the skills should sort this out, no?
So I created a hypothetical situation to illustrate what, to me, is a clear example of a temporary labor shortage. As you say, "the incentive to develop the skills should sort this out" ... and I'd say that's true, but until it gets sorted out, the situation can reasonably be described as a "labor shortage".
That's fair. I wasn't thinking about the types of skills that take years to develop. I was thinking more along the lines of re-training in the sense that I can take somebody that's got a solid base of tangentially related skills and get them up to speed quickly.
Also in the real world the wages are sticky enough that they take time to adjust, and then it takes time for people to realize that X field is becoming well paid and then start pursuing it, so realistically the 5 year period is more like 7 to 10. Plus as long as the industry is growing/expanding, demand can continue to outstrip supply due to that stickiness.
Even rapid moving stuff like AI has bee illustrative of this. The AI leaders are all primarily poaching, and wages are astronomical. This is undoubtedly fueling a massive number of people to study/specialize in AI, but it takes years (maybe even a decade) to complete that path (depending on your starting point).
So, in the automotive industry they've been paying too little to attract people. Meaning they now have a shortage. That's still on them.
Sounds to me like they made some really nice profits for a couple of years and are now feeling the pain of that.
Funny that you mention AI where people are saying there's no need for Juniors anymore. Exactly the same, you'll make some money now and will then likely have to pay for that later.
There is absolutely no scenario in which you could convince me to train as e.g. an underwater welder, no matter how much cash you’re offering.
Because people have to a) take the years to learn/develop those skills, and will only do so if b) they know those jobs are still going to be around for a while after that.
When GM realized they needed more mechanical engineers than existed, they built a whole university. These days, capital just whines. If you can spend $100 BILLION on data centers, you have the budget to stand up a proper school.
That is a good point. Odd that our reactions, including my own given that I think the AI data center boom is pretty nuts, to that much being spent on data centers is "not surprising" while a company standing up a school sounds like something from science fiction.
This is an excellent point. Georgia Tech, a top 10 computer science university, has an annual budget of $2.7 billion (2024) for the entire university to educate an enrollment of 53,000 students. Really puts it into perspective; this is 1% of Google's annual expenses.
If enough money is on the table people can skill up fast.
I'm guessing we see a lot more of the latter than the former. Cutting edge knowledge industries might be an outlier here, but certainly for anything related to "factory work", it's probably true.
By framing it as a shortage of labor rather than a shorting of those looking to pay for labor, the employers hope to encourage more labor to flood the market [1] and lower prices further. This is a continuation of how we've gotten to the current predicament with most jobs being de-skilled commodities that don't pay enough to support their workers.
[0] another insidious framing is that by assuming instantaneous response, this downplays the importance of causality. But in the real world markets are not supercomputational.
[1] both private individuals choosing an educational path, and by government policy
It would make sense to say something like, "There is a shortage of skilled workers willing to work for $1 per hour", and no-one would be likely to argue with that - there certainly is a terrible shortage of such workers! But that makes it clear that the problem is the compensation, not the available workers.
If you just say "There is a shortage of skilled workers" without that context, it becomes a incomplete statement from an economics perspective, and the GP is essentially objecting to that and pointing out that once you take the necessary context into account, the problem is not some sort of more general shortage of workers.
It can however occur that a company requires skill x, cannot find a person for this position, and HR still refuses to increase salary for this position.
There is a mismatch in supply & demand of compensation. Not position.
> is totally represented by a shortage of qualified people for the given compensation.
Sounds like "I want to pay X, there's not enough willing to work for X, therefore there is a labor shortage." I know plenty of people who only want to pay $30 an hour for web development work. It might feel like a labor shortage to these people since they can't find many people willing to work for that wage, but in reality where the price they've chosen lands on the supply/demand curve there is almost no supply, but if they increased the wage, amazingly supply goes up too. If 30 seems high enough, imagine $5 an hour instead of $30. The actual number doesn't matter, it's where it falls on the spectrum that is relevant for this example.
If by "given compensation" you meant "market rate" then I think we're largely in agreement.
Of course there isn't. This is out of touch employers saying "Nobody wants to work for $1 an hour, so must mean there's a shortage."
It's wild, that same in the service industry, restaraunts for example paying 1/2 dollars an hour and then putting the onus onto the customers to pay in tips.
https://www.businessinsider.com/what-its-like-to-work-at-waf...
It's ridiculous, GenZ has just realized they don't want to participate in the racket and I don't blame them.
But some places are worst then rackets the town nearby.
I do appreciate that, but seems to me that the path towards change (CEO epiphanies) is for as many people as possible boycott the job.. It's a mentality change and I'm glad to see GenZ and others pushing to change it.
Something I have realised since managing to work my family out of the trenches is that the majority of people really do not have any idea on just how bad things can be. And I should add it is not their fault in the slightest. If you’re not living amongst it the articles you read in mainstream media seem like rare anomalies but the reality is that they are not.
The biggest benefit to having a stable background is the ability to be more selective about the job you take as you know there is a safety net.
When you are literally living paycheque to paycheque you don’t even want to risk having to complete another round of probation in a better job as you run the risk of being unemployed in three months time and loss of one month’s salary can start a spiral which makes your currently manageable situation a lot less so.
I say this from personal experience as someone in the UK, I can’t speak for anywhere else.
It's not that they don't want to participate in the racket, it's that the racket literally can not sustain them. Older gens participate in the racket because most of them locked in housing or rents from an era where the racket could support those prices. Gen Z has much higher housing costs that make "the racket" untenable, despite the racket still working fine for older millenials just fine. Housing costs exploding, among other things, has ruined the ability of an entire generation to really thrive or ever have a chance of doing better than their parents.
No argument on housing prices. It's crazy how high they are in a lot of cities relative to the median salary.
Using Waffle House as an example is hard because it's a private company but food service profit margins aren't typically super high. A Waffle House, in a good location, I'm sure makes a good amount of money but the owners of those restaurants are often the hardest working employee there (and they are there, at least in the beginning) if they are going to succeed. Plus, those owners have loans to pay off at the beginning. It's a tough business.
There's more I could say but, the TL;DR is that most businesses aren't making the profits of a Google or Apple and don't usually have tons of spare cash around to give everyone a raise, as much as most (small) business owners would like to. Especially newly established restaurants, paying off business loans takes a big chunk of the revenue.
"would like to" is usually "can justify, financially". Most companies don't have a bunch of extra money laying around.
> When stated that way you can see that there are several levers to pull, the most obvious being compensation.
I know the way you mean that (companies pay more) and that's an option that does happen but it also goes the other way, employees can accept less (unless minimum wage makes it illegal for people to accept work).
Ford's profit margin was 1.7%. Lots of innovative/productive American companies since 1970 for workers to aspire to = the enterprise can't continue.
It's amazing how there can be labour shortages, yet companies still don't pay people a living wage. I thought the market was supposed to be all based around supply and demand. This just shows how out of touch these CEO's are.
They should work a year on the lowest salaried employee of their company for a while.
American (and European) automotive companies will never be able to compete long term in any market which allows competition between Chinese and American (or European) cars.
The labor of an auto worker is not worth that much and only by banning competition can American auto manufacturing survive short term.
Chinese workers are much closer to earning what you would expect the globally average worker to earn.
>local labor markets, relative purchasing power
Reverse causality.
>and all the other reasons that underpin the theory of specialization in the first place.
If you are specializing in something and someone else does everything you do better than you than the theory of specialization tells you that ...
Because it costs many times as much to live in America as it does China.
> If you are specializing in something and someone else does everything you do better than you than the theory of specialization tells you that ...
Okay and my understanding was the idea behind this whole "society" thing was that we worked together for mutual benefit of one another. If whole segments of the society get left to starve and die because a different group of workers elsewhere can do their work cheaper than they can, that strikes me as... well, horrible, and also short-sighted and stupid.
To me it seems much more ridiculous to expect Western citizens to accept a degradation in living standards for the abstract notion of some universal economic efficiency. Though you can easily argue we're headed that way, it's mostly because of government capture by multinational corps.
You can not be long term more prosperous than the rest of the world, while consuming more and producing less. The prosperity in the west is the result of historic circumstance, where mass production of basically every good allowed for an enormous export of goods, while the west was radically innovating in science and engineering and every other field. That is where the prosperity came from.
50 years ago the average American auto worker was genuinely 10x more effective than his Chinese counterpart. That is why he earned so much more. Right now that is no longer the case. American companies can not make money by selling US made cars in China, it is an insane economic proposition. In fact American companies can not really make money selling cars anywhere but America (maybe some in Europe), which means that there is less money that American auto workers can make by producing cars.
>To me it seems much more ridiculous to expect Western citizens to accept a degradation in living standards for the abstract notion of some universal economic efficiency. Though you can easily argue we're headed that way, it's mostly because of government capture by multinational corps.
It is not ridiculous. It is inevitable and begging the government to stop it, is like begging the government to make 1 plus 1 equal 3. There is no economic policy that makes China less of a competitor. Whatever anyone "deserves" is putting a moral spin on something which is not a moral question.
China is just as good as America at making cars, in fact it is much better, especially at lower price points. This significantly lower the economic value any American worker can provide and by that it lowers the prosperity he can gain.
>Countries restrain naked competition all the time to benefit their people.
But it is competition between countries.
Which, again, is restrained all the time. Countries will subsidise their own industries for strategic benefits. They also make trade deals with allies and sanction their adversaries. All of this is corrupting the true economic efficiency of the global economy and everyone is doing it constantly.
And, of course, they have had factories moving to other countries like Vietnam. They're part of the same trend of factories constantly chasing after low wages.
However, to someone for whom rent is an onerous expense, vans and box trucks are prohibitively expensive, especially when you consider 10 year TCO.
Pretty much everything that makes housing/living unaffordable is a result of intentional regulatory decisions between about 1960 and 2000 (with the biggest exception I can think of being the coopting of the IBC by various product manufactures, that picked up in the 2010s and beyond).
You can't live in a van or other mobile thing because zoning. You can't build a non-mobile thing by the river because wetlands. And even if you could the thing you want to build can't be build because the rules and the codes are riddled with carve outs to make work for well lobbied industries.
Now that I see other peoples idealized lives 24/7, I want THAT.
In the meantime I will work a 3 times/week 4 hour shift at Starbies.
——- Related: ——-
“Whop’s 2024 survey gathered insights from 910 U.S. Gen Alpha across the U.S. aged between 12-15 years old. Participants selected all careers they were aspiring towards.
1.YouTuber (32%) 2.TikTok creator (21%) 3.Doctor/nurse (20%) 4.Mobile app/video game developer (19%) 5.Entrepreneur (17%) 6.Artist (16%) 7.Sports athlete (15%) 8.Professional online streamer (15%) 9.Musician (14%) 10.Teacher (14%)”
Edit: also an FDR quote https://en.m.wikipedia.org/wiki/Arsenal_of_Democracy
But more generally, instead of complaining about why he didn't know all this already, why not celebrate that it's finally being acknowledged.
Follow the money.