Fighting Back Against Biometric Surveillance at Wegmans
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As shoppers increasingly face biometric surveillance in everyday spaces like grocery stores, a guide to fighting back against Wegmans' facial recognition technology has sparked a heated discussion. Commenters warn that people may become desensitized to this invasive practice, only to later face harassment based on the collected data, with some sharing personal anecdotes of already being surveilled in "nicer" areas. A lively debate ensues, with some suggesting simple countermeasures like wearing N95 masks, while others question the true motivations behind such surveillance, with some pointing to law enforcement's handling of shoplifting as a potential driver. The conversation highlights the tension between convenience and privacy in an increasingly monitored retail landscape.
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Like ALPR cameras and now Flock cameras, no one cares and if you seem to care, people assume you're up to no good.
This is the same culture that obsessively watches their Ring cameras and posts videos of people innocently walking down the street on the Nextdoor app because seeing the wrong people existing outside scares them.
I suspect it may have more to do with how local law enforcement handles shoplifting and theft generally than actual customer demographics.
They literally have nothing better to do so this, traffic enforcement and bothering kids who are trying to have a good time are the bulk of their duty, so I'd agree.
> It's so weird to me that the stores in "nicer" areas seem to be on the forefront of this crap.
I think a certain kind of person is comforted by surveillance. They perceive it, usually somewhat correctly from places of immense privilege, to be for their benefit and protection. They idea that it would be used against them, who are Good, and not against those people, who are Bad, is laughable to them if the concept even crosses their minds.
Maybe you're one of those people if the cameras bother you, is the sentiment.
It may not be an issue for you at the moment, but outright dismissal will not keep you safe.
The post I replied to implied that gait analysis is a viable alternative option. Gait analysis is not an option today, or this year, or even in the next decade. There is no data supporting the claim that it can be done reliably enough to get down to practical reidentification use cases.
Think of it like cloudflare in reverse. The less of your identity you passively provide cloudflare, the more they will hinder and punish you and your CPU before letting you through to the website. If they make it burdensome enough, you may give in and give over your private data or not access the website at all.
Better to just avoid altogether, however every possible store is using this (I was pitching this to Target as early as 2016) and govt reps are active supporters of this tech.
There aren’t really any alternatives that aren’t “grow your own food.” Even local retailers can use these systems and are increasingly cloud-SaaS
Cash would only be an issue if a merchant associated tender used in each sale with the customer. In this scenario, the business is actively working against their customer's interests and would need to be thought of as such.
For at least ten years, Bank of America ATMs have accepted cash deposits. They claim that cash funds deposited at one of their ATMs are immediately available for withdrawal, so BofA must have very high confidence in the accuracy of their bill scanners. I expect that these bill scanners are not the exclusive property of BofA. From this information, a few things seem likely to me:
1) Now that you have those highly-reliable bill scanners, it wouldn't be much work to make them scan and report the serial numbers on each bill.
2) It wouldn't be much work to add those scanners for bills that leave the ATM.
Given that the ATM knows from whose account the cash withdrawal is being made, that's the ATM arm of the automated surveillance system fairly well buttoned up.
It has been ages since I've stepped inside a bank branch, but I remember tellers sometimes using bill counters to double-check their hand counts. If they still do that, then a bank simply orders the tellers to always use the counters and there's where you capture the serial numbers for teller-counter cash withdrawals.
As for data distribution, just use data brokers.
> And what would happen to financial institutions which produced this information?
Nothing? It seems substantially in line with the spirit of lots of existing anti-money-laundering regulations.
In other words, how would a merchant be able to establish a specific $20 USD bill was used by a specific person?
No bank would share this information with an entity other than law enforcement and likely would require a court ordered subpoena to do so.
Or use one of the pool phone numbers. NPA-867-5309 is a common one.
- this has worked for me in Rhode Island, Connecticut, Virginia, West Virginia, Michigan, and Wisconsin.
Part of the dynamic pricing is that you don’t need to have specific individual targets to do cluster based pricing
So if I am running the dynamic price tuning, then I’ll just jack up prices if faces are obfuscated.
You have to understand the moment you walk into any private establishment that’s a business, you are quite literally walking into a Skinner box at this point.
Why do you want everyone to give up? Don’t be evil.
Humans do not and have never proactively solved existential threats, it’s just does not exist in the history of humanity. Humans are exclusively reactionary when it comes to major existential threats.
So something needs to happen to cause the reaction and all the frogs are already half cooked
If you really want people to fight, it’s better to use fighting words, to cheer on allies who are fighting, or to give examples of how you have successfully fought back. This also counters attempts at demoralization.
Shit’s gonna have to get really really bad really really quickly for anybody to actually seriously mobilize against the reality of the insanity that you live inside.
It’s just so fundamentally corrupt and broken at every possible level
Anyone suggesting that we need some kind of relatively small skin procedure when the patient has stage four skin cancer is still living in a dream world
If people feel demoralized it’s because they can’t generate the rage necessary to turn information into physical action
If someone is overwhelmed by it then that is a indictment that should give people pause and ask “why is my response to fear to freeze fawn or flight instead of fight”
Ultimately if the plurality of humans roll over and die when encountered with overwhelming force, then so be it and that’s the result, and they will go the way of Neanderthal
If people are not enraged then they are being intentionally ignorant and ultimately theres nothing to save
Ultimately your position boils down to “I would rather lose than alter my tactics because humans don’t behave as I’d like them to.” Your opponents will happily oblige you.
To quote carlin: The public sucks
If the citizen is so devoid of capabilities that it can be manipulated into killing itself then the citizen does not have what it takes to survive
We know that command economies don’t work so that’s not a solution
We know that formal hierarchies don’t work so that’s not a solution
Have any solutions?
Humans can only really coherently plan at the global scale required on the order of months into the future
However our activities, even at the individual level (burning a tire for example) have extreme impacts and costs on extant populations globally and future populations.
It’s like we completely stopped talking about climate change and how the ecological collapse is about to punch everybody in the throat.
This is a mathematical formula that does not have a solution
The only possible solution is to change the properties of the atomic unit which is individual human actor
Since we cannot change the foundational biology of humanity then there is a impossible to solve problem here if there is a desire to retain the human element in the future. I stopped desiring a human future about 30 years ago because it makes no sense.
The biological limitations of the human species is now the single weakest link of all possible futures.
That was not true before (insert your preferred period, upper paleolithic, neolithic, industrial revolution etc…) but has only been accelerating since.
Unless some absolutely foundational things change, like the foundational functioning of human systems, then we will continue this cycle of destruction forever.
Israeli cyber security companies have long trained models capable of recognising anybody (mostly used at checkpoints to catch terrorists), even by lower resolution cameras and when the person tries camouflaging. Police in wales even openly admitted to using it to conduct mass surveillance "to find criminals".
If you've taken an international flight, your face has been scanned, and you will be recognised and spotted wherever you go and there's a camera.
Katz v. United States is an interesting case if you're interested.
Or, amazing life hack, don’t do crimes, on video or otherwise.
Not saying there are no privacy concerns, but I WANT this used in court against criminals
Anyways, the solution, as always, is noise. They leave their data pipelines open and assume all the data is mostly clean. There needs to be a massive technological development for the population to just clog those channels with so much noise they become effectively useless.
DDoS of the surveillance state.
Pitting people against each other should be a last, last, last, resort.
Low trust is VERY expensive. It's asinine to introduce it to anywhere it doesn't already exist.
I dare you to explain how without using a) an example where in the absence of law trust would not also be breached b) claiming the tipster's trust is breached because they inherit that breach through the N levels of government above them until you get to a level that both the narc and the IRS inherit from c) making some assertion that would create either insanity or hilarity if used to reason about other mundane illegality (e.g bringing some personal weed through a non legal state).
Also the cash under the table workforce is alive and well wheras the mail order drugs industry goes through great pains to structure itself and engage in opsec such that trust is not needed. That would seem to indicated that tax evasion is not inherently a breach of trust.
There needs to be protections and incentives for, for example, low level employees to report their employers when they're privy to them breaking the law.
I'd argue recording people to the point of virtual stalking, selling data, building dossiers, etc is a violation of basic trust and the foundation of a low trust society.
I agree. I'm not sure making the employer-employee relationship worse to prevent it actually makes it better though. Every retail company is doing some amount of security stuff that's adjacent to this even if they're being tasteful.
Can we try "just" making it like normal levels of illegal before we make the employer-employee relationship dynamic worse in any workplace where data that could be used in this way is at all relevant?
For example it’s illegal to hire foreign undocumented labor but in literally zero of the companies who have been raided recently the only people punished were the working people who are just trying to live
They take your money so that you can be compliant with the Kafkaesque language of the law, such that you can continue to do what you wanna do, but now you’re actually protected under the law with a specific proviso through this new middleman.
And so that’s when you get industry groups lobby in Congress to say we need to do this without the other at the federal level.
There’s no way you’re gonna be able to actually figure this out because laws don’t work to protect citizens, laws are intended to protect business interests. Like that is unambiguous and undisputed at this point.
Surveillance consumerism IS the economy
A store could easily have security cameras operating without issue. They don't need to do any more smarts on it.
It's where you draw the line on smarts that's the thing.
- Person-shaped-object crossed from public-area to private area (eg through a staff-only door) without a corresponding door swipe event.
- Person-shaped-object appears to take an object off a shelf and put it in their bag/pocket.
- Specifically tracking a person over multiple cameras in one visit as they navigate the store, without associating with an identity
- Using facial recognition to recognise the same person over multiple visits/stores, and being able to track their activity over all of those visits.
There could be arguments for some of these being permitted without it being a total invasion of privacy.
Just because they haven't announced it doesn't mean they're not using it.
Honestly, I would just assume every grocery store has security cameras doing facial recognition to cross-reference and catch repeat shoplifters.
All those security cameras are there for a reason.
This is their purpose, they're used to build cases over time, instead of single instances of petty theft, until shoplifters can be charged with felonies when the cumulative amount that they stole reaches felony levels.
I know of at least one chain that uses them to flag certain people to loss prevention or security when they enter the store, either because of shoplifting or because they were trespassed in the past.
The data shouldn't exist in the first place, and neither should surveilled society.
I've heard the idea of combining multiple misdemeanor thefts to make a felony. Which doesn't make a whole lot of sense to me.
Wouldn't that require an ongoing criminal conspiracy/enterprise to "combine" such disparate acts into a single, chargeable crime?
Some state laws do "upgrade" crimes, both misdemeanor --> felony and felony --> more serious felony based on prior convictions, but not (AFAIK) with multiple separate acts whose aggregate value is greater than the cutoff between petty theft and grand theft.
What's more, it's the local prosecutor who decides what charges to bring against someone accused of shoplifting, not the "Loss Prevention" team at a store or its corporate parent.
The idea just seems unlike how local/state laws and justice systems work in the US.
I could be (and likely am) wrong about this, but I've been unable to find state laws[0] which specify that multiple, separate acts of shoplifting can be combined into a single grand theft felony.
Would you share which states have such laws? It would be much appreciated!
[0] https://www.criminaldefenselawyer.com/crime-penalties/federa... [1]
[1] See the bottom of the page for links to most US state laws.
Also, consider someone stealing small amounts over a year from a single store, a chain of stores or a group of stores with the same owners. The victims in these cases are the same entity.
That said, the trend in my area is for business owners to share data about accused shoplifters, help law enforcement with investigations, etc. I would not be surprised if they're all using a platform to do this these days.
See also:
- https://legalclarity.org/do-stores-build-cases-on-shoplifter...
- https://www.cnbc.com/2023/08/11/organized-retail-crime-nine-...
- https://www.gov.ca.gov/2024/12/30/new-in-2025-cracking-down-...
- https://www.davisfirmllc.com/blog/the-retail-theft-aggregati...
- https://www.nysenate.gov/newsroom/press-releases/2024/monica...
Also, you don't want to criminalize the person who stole one small thing vs serial shoplifter.
Regardless, as I said, organized shoplifting rings are mostly addressed by other laws (related to criminal conspiracy and other criminal enterprise laws) which do carry felony penalties.
If someone goes into Walmart three times a week and steals bread milk or eggs they should be charged with a felony and be sent to prison? Really? Shall we imprison those who sleep on the street too? How about speeders? Litterbugs? Jaywalkers? But we don't have enough prisons for that do we? Which leaves what? Summary execution?
As Anatole France[0] observed[1]:
“The law, in its majestic equality, forbids rich and poor alike to sleep under bridges, to beg in the streets, and to steal their bread.”
[0] https://en.wikipedia.org/wiki/Anatole_France
[1] https://www.goodreads.com/quotes/361132-the-law-in-its-majes...
But I wish that the stress of living in a panopticon would be argument enough.
When crime is unpunished and the police won’t do anything and the politicians don’t care, then businesses either have to adapt with new models or close
It has been proven and reproven that these claims of crime requiring store shutdowns were improperly put forward, without research, by a lobby. So much so that it was covered in mainstream media.
December 2023: https://www.latimes.com/business/story/2023-12-14/column-ret...
Why not? If the police are frustrated that the DAs aren’t doing their job, I don’t think it helps the police any to choose to also not do their job. Especially since DAs are often elected, which means it’s easier to replace them if the police can show that they (the DA) are the bottleneck. But if the police don’t do their job first, then the police are the bottleneck.
Then how do things work on the streets in NYC?
Or you have criminals walking around with 80+ arrests that are let go same day over and over again.
These cases are both minor and hard to prosecute.
The difference isn’t enforcement, it’s demand. The retail model as it stands today wasn’t designed for a world where there is a global market for everything. 95% people are honest, and most dishonest people are disorganized and easy to deter.
If you were to raid a drug store in 1986, your ability to unload stolen toothpaste and hair spray was pretty limited - maybe some mafias had a network of bodegas or independent stores.
Today, you have a major corporation that prides itself at having the “world‘s largest selection”. It’s also the worlds largest fence — Amazon.
Perhaps some differences in level of power?
Perhaps some differences in the degree to which police are willing to bend over backward for them, vs blowing them off?
OP your post was "if you dont like face scanning don't shop there" because shops need face scanning to stop crime.
However your next comment was that cops don't help. Here's the thing. They have a pretty terrible track record of help in any city including red ones. Have you called after having a fender bender on the highway in any state? Near a city, the answer is "no public property or third party damaged? exchange info yourself". Despite this they have been well-funded in the last few election cycles and this does not depend on the party elected.
How about when an iphone gets stolen, or all the people using airtags to track their luggage? The private sector also does a so/so to shit job of helping you. Apple will let you find your phone, but its up to you to go get it, or wipe and restart.
Tracking and storing all of my info and my face does not make the cops more effective at their jobs or prioritize this shop owner you know. Tracking and storing my info and face, doesn't help the shop keeper.
It does however, seem that all this tracking of my info results in my information getting leaked time and time and again. Meaning that I've gone for a shop and somehow the probability of something being stolen from me goes up
The bad thing about mafia enforcement is you don’t get civil rights. Oh, and if the mob boss wants a favor then you’re going to have to oblige, even if it puts you at risk.
If police and DAs don’t take their jobs seriously, this is what they are inviting back into society.
XMR is not illegal to use or own, shoplifting is.
Theft is wrong, period
7% is a number that's a pure guess.
Local member owned food co-ops would be a good alternative if there's one near you.
They don't have to be fancy and expensive. My local co-op strives to offer affordable options on most staples and bulk foods, and undercuts the chains (including Wegmans) on many produce items, especially local produce when they can source it.
Do they have 20 types of chips and 300 cereals? No, but I can shop in a 20-30 minutes instead of the hour minimum Wegmans demands.
> "We trust our customers and do not conduct surveillance on them. When necessary, we take appropriate action, including having security cameras and security guards in our stores, to help ensure the safety of our customers and Crew Members," the company said.
https://abc7.com/post/trader-joes-targeted-in-7-socal-armed-...
Happened at the expansion at the one I worked at and the shoplifters went ham for a while after they figured that out
Walmart was sued [0] for exactly what Wegmans just started in 2022,
Walmart is sued [1] by delivery drivers,
and, so on.
[0] https://topclassactions.com/lawsuit-settlements/privacy/bipa...
[1] https://news.bloomberglaw.com/privacy-and-data-security/walm...
[2] https://caseguard.com/articles/retail-corporation-walmart-fa...
The store I worked at was also a shitshow that barely operated so maybe I was just in their local optimum.
Kroger had this too, which made every shopping trip take dramatically longer because the employees would already take 5-10 minutes to come over when they didn't have to reset every self-checkout every other item. I refuse to shop anywhere that has them. We already have to deal with the constant "Please place item in the bagging area. Unexpected item in the bagging area.", why do we need extra aggravation when it's only going to slightly slow down a very specific class of shoplifter?
If they are, and aren't posting signs, that would be a story in itself. Of course it could still be happening, it sounds like the law is fairly toothless, but it did get Wegmans to post the sign, so probably not useless.
https://gothamist.com/news/nyc-wegmans-is-storing-biometric-...
https://www.youtube.com/@businessreform/videos