Doordash and Waymo Launch Autonomous Delivery Service in Phoenix
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Autonomous DeliveryGig EconomyFuture of Transportation
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Autonomous Delivery
Gig Economy
Future of Transportation
DoorDash and Waymo have launched an autonomous delivery service in Phoenix, sparking discussion on the implications for the gig economy and the future of transportation.
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It seems more likely that they'll keep the prices as they are and make some excuse about "shareholder value."
They've already acclimated two entire generations to paying crazy amounts for food delivery. Why would they start charging less?
Until there is competition, they'll keep feeding off of the fatted calf. And completion is likely a decade or more away.
Absolutely
> Considering that they're the only autonomous car provider in operation, that curve will not be consumer-friendly.
Waymo+Doordash also competes against non-autonomous delivery.
The whole point of creating a robot taxi service is to sell to consumers. If it's not consumer-friendly, then consumers won't buy it, which defeats the point?
Robot taxis are hardly a staple one needs to exist, people have been easily living without robot taxis, and if the price is consumer-unfriendly, they will simply not use them.
That's why drivers try to take you off the platform and pay in cash/venmo
They barely pay the humans in the loop now, apparently. I don't see them lowering costs because of this but I guess we'll see.
Question is how many humans will forgo owning a car altogether once autonomous vehicles are ubiquitous.
Fun fact about Dave App's tipping. If you bring the value to zero you saw an animation of a kid's food being taken away from them.
https://www.ftc.gov/news-events/news/press-releases/2024/11/...
I do like autonomous cars though, but they won't completely remove car ownership.
I guess the parent is referencing this kind of study:
> The overall average cost to own and operate a new car in 2025 is $11,577 (decrease of $719 from 2024).
https://newsroom.aaa.com/wp-content/uploads/2025/09/UPDATE-A...
As an example, my wife's 15m car commute would take 45m by bus transfer to the nearest stop, which is a couple miles from the destination on a freeway onramp. The transit system is fixing it, but that date is 3 years away. That's still better than the routes some people have.
And lest you think the local transit agency sucks (by American standards), they don't. They just prioritize office workers heading to/from downtown instead of people moving radially through the metro area.
In the mean time Waymo integrated with transit (timed transfers and unified payments) would make using the existing rail lines more appealing.
> Me, in 2015: [Uber's price] is reasonable, seems less than a standard taxi.
We already know how this story progresses.
Or go from being an N car household to an N-1 car household.
Not any time soon. There are WAY too many edge cases that autonomous vehicles are just scratching the surface on.
Obviously you can already get delivery from Whole Foods, FreshDirect, etc., but it's expensive due to the drivers.
And public transport and bikeshares are great for transporting you, but not for trying to carry four or six bags of groceries along with you.
What are you talking about? What backwaters country is this? In many places in the world, people live literally on top of grocery stores, such law would be ridiculed until the law makers have to socially isolate themselves if they tried to come up with something so stupid.
And yeah, walkable cities includes infrastructure that does not magnify the sun at pedestrians (see: shade, plants)
https://www.ers.usda.gov/amber-waves/2019/june/u-s-shoppers-...
It's somewhat misleading to talk about distance-to-X in a lot of American places. I live less than a mile from the nearest grocery as the crow flies, but if I wanted to walk there I have to traverse my entire street to get to an exit road (as opposed to walking out my back gate; the whole back is fenced because the exit road is directly behind my house). Then I have to walk down a fairly busy one-lane-each-way road with no sidewalks or shoulders present (i.e., you're going to be walking in a shallow drainage ditch - hope it's not raining!) for a few hundred meters, cross two busy multilane roads, and walk across an unshaded parking lot.
The downtown/center of older cities may still have mixed use, and there have been changes happening in recent years to allow/build more apartments and mixed use areas, but, generally outside of the densest parts of the largest cities commercial and residential areas are required to be separate, with personal cars as the primary/only way to get between them.
This has been a bit of a self-reinforcing phenomenon, IMO, as car-first infrastructure puts people at the mercy of traffic congestion, and means that any apartment building or business in their vicinity will result in more cars passing through, more congestion, more competition for parking, as well as the presence of the large parking lots that cities mandate for any new construction, which themselves make it unpleasant to get around in any other way.
Obviously no. But where I lived ~20 years ago the nearest grocery was a 20 minute walk there and then 20 minute walk back with two or four shopping bags with stuff, and I wasn't the only one walking there when needing to do shopping.
I think it's more common than not out in the world that things are far away so you need to spend awful amount of time on just getting places. Unless you live in a city of course.
I've been to the US many times and I'm still shocked when I need to drive from this parking lot to that parking lot across the street because it would be dangerous and possibly illegal to just walk there.
My rural grocery store is 1.9 mi away. I tend to shop a few times a week, and only for what I need.
Generally one bag, mostly produce. Maybe a meat I’ll cook that day.
House size ranges from one to five. The only time I wind up with a full fridge is around holidays or when I have houseguests with food anxiety.
As European it's hard to imagine a place where you cannot walk to a grocery store.
I used to live in a 1920s era "streetcar suburb" neighbourhood. I lived on the third floor, and the ground level was a full (but small) grocery store. I never spent more than ~$50 at a time on groceries because I only bought for a couple days at a time.
The same decisions and laws that created the current system can be changed to take us back to the "norm" in the rest of the world.
But the US also allows suburbs, and it turns out a ton of people prefer those, having backyards for their kids.
I love cities but I'm also well aware that tons of people don't want to be stuck in cities.
Having walkable and bikeable destinations is compatible with back yards. It just needs to be legal to build it.
You have to get pretty damn rural before you need anything more than a bike to access a convenience store.
Obviously the absolute overwhelming majority of Japanese live in cities anyway, so it's not really comparable to the US.
Really? Drivers only get paid 2 to 3 dollars per delivery from DoorDash and UberEats. These companies are predatory and pay the drivers less than it cost the drivers to deliver. So now these companies will assume all the costs instead of passing the cost down to the drivers? How does that make them more profitable? Maybe there’s some DoorDash or Uber eaters here that can explain my confusion.
Why would DoorDash want to assume all that responsibility when they have such a good legal scam against all their drivers right now? I call it a scam because DoorDash claims to not be taking the tips of drivers, but given the puny payouts per delivery the drivers lose money and time without the tips, so how can they claim they’re not taking the tips.
People aren't eating more food. Before they just had to go themselves.
And supermarkets restock constantly throughout the day from the back.
Create a market segment where everything costs more for everyone, "employ" countless people -- usually on restrictive work visas and with a limited understanding of labour laws, rights, and protections -- to be the boots on the ground of the operation, pay those people so little that they drive and ride dangerously in traffic, bike lanes, and on sidewalks to eke out more money out of the system, get people used to paying $40 for a burger, and then just... automate the whole thing away?
This is an ethical no-win scenario for companies like Doordash in my mind, but it's one of their own making. Food delivery as a business catering to the general public needs to go away (with exceptions for meals on wheels-type operations serving the sick and the old who may otherwise not be able to get food on their own).
But if people are going to order food to go, is it better to have everyone driving to pick it up or better to have one driver picking up and delivering multiple orders at once?
I mean, in a world of finite resources and pollution, which is better?
Sweet summer child, they know very well what they're doing. The instances I've interacted with employees at those companies, they know exactly what kind of future they're building towards, and most of them seem very eager to get there, regardless of existing regulations.
> Food delivery as a business catering to the general public needs to go away
Why though? There is clearly demand for it in some way. We've been doing food delivery to the general public for decades, is it the amount of selection that you're against or food delivery as a whole?
I agree that VC-funded startups that aim to basically crash industries because they're flush with cash, so they then can jack up prices should go away, but I don't see that linked with "Food Delivery" as a concept, we should be able to regulate one of them without getting rid of the other.
I don't doubt that we will have the same thing with all these new options. Maybe the social baggage won't be there but there will be weird new things that pop up...
As well as the prices, wait times and ubiquity.
I’m not saying it’s a panacea. But I don’t think most people want to go back to when Uber was only black cars.
Enjoy it while it lasts. Uber/Lyft were far cheaper than other options when they launched until they put everything else out of business, then jacked up the price.
Source? Particularly inflation adjusted? Uber, specifically, started out as black cars only.
If Waymo were launching in Minneapolis I'd be surprised and delighted. But this is just more of the same.
Your argument would definitely apply in 2015. Not so much in 2025.
When were you last in a Waymo? I use them almost exclusively in Phoenix.
> they stick to the cheat regions
Do you think it doesn’t snow in Atlanta?
Snow is not a problem. Snow that stays is a problem. Atlanta doesn't get snow that stays. Waymo is noticbly absent from Buffalo after their one prior attempt.
Tell me more about how the 92” of snow my town got last winter leaves me ignorant.
> Snow is not a problem. Snow that stays is a problem
Snow used to be a problem! It isn’t anymore because it’s solved. My Subaru can keep lane using radar alone, following the car in front of me, in a blizzard.
> Waymo is noticbly absent from Buffalo after their one prior attempt
They’re also noticeably absent from Chula Vista [1].
Also, I know I don’t understand snow, but maybe the folks in Denver do [2].
[1] https://en.wikipedia.org/wiki/List_of_United_States_cities_b...
[2] https://denverite.com/2025/09/02/denver-waymo-pilot-project-...
We’re actually pretty good! The fuckwits are in the FWD rental cars that can’t brake, ever, and souped-up F-million fifties driven by rich 17-year olds who predictably flip them on flat straightaways despite infinite farmland run-off, at grade, on both sides.
And to be clear, I’m never leaving the Subaru alone. The Subaru isn’t letting me leave it alone. But the notion that Waymo couldn’t figure out snowstorms is one I’ll readily challenge given the Subaru’s radar frequently sees white cars in a white out before I make them out visually (at 15 mph with hazards on). In the snow, an autonomous vehicle’s radar (note: not lidar and certainly not cameras) have an advantage over humans.
A pre-AI regular computer vision algorithm could do that. Combined with the fact that Waymo maps out locations in high detail before offering rides in an area (which means the edges of what's drivable is already known to the AI, and, I mean, they don't drive there currently, so me pointing out it's basic math isn't, like, proof or anything, but it just doesn't seem insurmountable, given the other things computers can do these days. Computers can look at photos, tell you what it's a photo of, and then you can search for "car" and show you all of your pictures of cars! OCR works well enough that I can take a photo with text in it, and then just copy and paste the words, without having to wait for the computer to run a slow analyze process that I have to wait on first.
Computers are fallible, but the other part of that is, having driven in snowed out streets, sometimes you get stuck behind someone who's snow covered lane math you don't agree with, and you either pass them or get stuck behind them. Which is annoying, sure, but it's one of those things you just kind of live with during winter? Complain about to your friends and family maybe?
The other thing is that we all know that in dry sunny conditions, city streets aren't always well marked. So there's already capacity to put the vehicle somewhere that's not rigorously defined by painted lines on the street. Now, we don't know how much Waymo has their army of contractors manually add lines to the street data that the cars have, or if the computer calulates that, which would make it harder to drive when there are no visible lines because it's been snowed over.
Anyway, the other challenge about winter driving is the difference in traction. There's snow, ice, black ice, wet asphalt, salty asphalt, and sometimes even dry asphalt. 4wd is popular on cars in those areas to help deal with varying conditions. With 4wd, moreso AWD, and also ABS braking, we're already relying on a computer to sense how much the wheels are slipping, and then to transfer power to the wheels that have traction. I'd imagine a more advanced computer could help out those systems and preemptively tell them what's going on. (Black ice btw is why I don't believe in camera-only systems. It's not that cameras aren't capable in regular conditions, its that I think self-driving should be better at things, and if it's got data on where there's black ice because its advanced sensors just simply pick it up, we'll all be safer.)
Only time will tell. I'm just a random on the Internet who took some computer vision classes while I was getting my. degree back in the OpenCV days. Maybe it is that hard and self-driving cars never make it to snow prone areas. I just don't think it's as big a challenge as some people make it out to be. A system with LIDAR should be able to gauge distances in the dark better than I can with my human eyes that need headlights in order to make out anything after the sun goes down. Which in the dead of winter, the sun goes down at 3pm, which really messes with the human psyche.
Phoenix just broke rainfall records two days in a row and regularly gets dust storms. Those are both challenging conditions for drivers.
Obviously the cars can drive themselves on public streets, but how do you go up to someone's house and put a burger on their doorstep?
Do you think these drivers currently run around with two to a car, one to keep the engine running while they go around the block while the other goes upstairs?
Fair enough. Not really an issue in Phoenix. Plenty of buildings (in San Francisco and Atlanta, to memory) require delivery to be dropped off at a centralized location. And there aren’t many high rises, or months of monsoon, in Phoenix.
Having to go outside significantly reduces the benefit of delivery. Now customers have to interrupt what they’re doing, make sure they look OK so the neighbors don’t see their underwear and bed hair, put on a jacket or raincoat in bad weather, possibly wait on 2 elevators, and pick up their food right next to their own car in the parking lot. In some cases, this could take five minutes. Customer realizes that they could just get in their car and drive to the restaurant at this point, so why order for delivery?
Makes no sense.
What? They’d stumble down in pyjamas. If they’re in a building that probably means exiting and re-entering a parking garage. Also, it’s Phoenix. Nothing is five minutes away—the urban plan is one of sprawl.
I agree it’s less convenient than door delivery. But against that is the cost of tipping and humans getting lost. For it is the fact that in many major cities, people routinely order food delivery despite being required by building policy to pick it up downstairs.
I only wanted to point out that The customers are getting less not more. And the companies will make less money because the automated cars are more expensive than drivers that are willing to take food for 2 to 3 dollars a delivery. If you fail to see that or recognize it, I’ll leave it at that.
I think plenty of Phoenicians will tip themselves to walk to the curb.
> the companies will make less money because the automated cars are more expensive than drivers
Disagree. The marginal cost for a late-night Waymo is probably already comparable to that of a driver, and that’s before we get to California’s Prop 22.
If it's a robot delivering to me I don't care if I make the robot drive 30 miles out to get me food (as long as the food is something that won't taste notably worse after such a long drive of course). Plus I'm not going to tip the machine.
Either way, we're going to see a lot more of this. More and more of the gig economy being automated away.
Assuming it's those little cooler-sized ones
Damn it's an entire car for a package? hmm maybe they combine people and food (points to head)
That'll be a new traveling salesman algorithm, the waymo doordash problem
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