Airbnb: Agent-in-the-Loop: Data Flywheel for LLM-Based Customer Support
Posted3 months ago
arxiv.orgTechstory
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Large Language ModelsCustomer SupportAirbnbArtificial Intelligence
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Large Language Models
Customer Support
Airbnb
Artificial Intelligence
Airbnb's research paper on 'Agent-in-the-Loop: Data Flywheel for LLM-Based Customer Support' explores the integration of human agents with large language models for improved customer support, sparking interest in the tech community.
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