AI Is Making Us Work More
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The article 'AI is making us work more' sparks a heated discussion on the impact of AI on productivity and work culture, with many commenters sharing their experiences and concerns about the effects of AI on their workload and well-being.
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I'm not doubting you, btw... I've seen others here on HN also saying that they burn through money with AI, I guess I'm just missing something.
In fact, the geek in me absolutely wants to know what's going on, because you have probably found something that I would love to know about! :)
LLMs are a very good example of that: they are a lot less efficient than the processes they replace in terms of energy. "We produce more with more energy" is the norm.
In the industrial revolution, tractors and machine looms and steam engines did all the old 'menial' jobs. We just invented new jobs that pay better with all the extra wealth created by automation. The middle class grew and quality of life skyrocketed.
It was arguably the best thing to ever happen to the world.
Someone recently said there will be "sustainable abundance" but this is magical thinking. There will be abundance for people in one class and death and poverty for people in the other class. But the abundance will not be "sustained" -- it will be fueled by the suffering of the under class.
Cheap raw materials does not affect the cost of everything else that must be done to prepare and deliver the product to the end user.
While the total volume of the great lakes is appropriately great, the areal recharge rate is much lower than one might expect. IIRC about half of its recharge is from groundwater, and so competes with aquifer withdrawals elsewhere.
Overuse is still a concern.
But that's all a bunch of hype that may never come to pass. Some people don't want to hear any hype. Hoping is too much to take if you've been let down too hard before. Or for the rich and you're poor. It's there though, if you want to dream. Dream big.
Or will the cheapest provider gobble everyone else up and then raise prices to maximize marginal revenue / whatever everyone can bear? For example, imagine if Oracle (or whoever you want) somehow wins the AI price wars and completely owns every energy company, every housing company, every farm on earth, every bank, etc. You think they'll LOWER prices to make life easy for everyone? When they'll know exactly just how much you can pay each month to still survive and not riot?
If you want to go to conspiracies theory land, the world is already controlled by 100 families, or corporations, or the Jews or the lizard people. We’re all just toys for them to play with.
At the end of the day, you have three options and a choice to make: corporations, government, or billionaires. Which one are you going to throw your lot in with to survive the upcoming upheaval?
so far ime it's just 1000x more slop everywhere. fake emails at work, fake images on every app, fake text in every comment. and we are sooo productive because we can produce this crap faster than anyone can wade through it
AI is currently making energy more expensive. Shelter and these other commodities aren't made cheaper if population expands along with any capacity increases (like lanes on a highway). Lots of "ifs" in this statement that don't seem to match with observation of reality. The point of the discussion here is that AI in many ways is making workers less efficient.
"If", of course, but it's all but certain. The energy situation, today, is that we as a species depend on fossil fuels, and they are depleting. And we don't have a solution to replace them (renewables are not remotely replacing oil today, those who believe it say something like "we've done 1% of the job, it proves that we will reach 100%!").
AI is making us use more energy, and our use of energy is what is killing the world. Again, the consequences of abundant energy are global warming, mass extinction and political instability as the fossil fuels get less and less available.
I’m really not sure what your angle is here in ignoring that basic fact
One could simply work less. Even if you're full in the office, you can just use that extra time to learn something new.
So, fraud? If you put a fixed price based on 3 hours, that's of course fine. If you lie about how long work takes you, that's fraud.
Unless your bids are what you bill not what it takes, and you would bill the same 3 hours if it took you 4. In which case it's a fixed price under a different name.
You are absolutely correct from a business perspective. However, I just cannot shake the feeling that I am so 'over' this society that we have created. I'm near my breaking point, I swear. Each passing day, I just think living off the grid sounds better and better.
Again, I am not trying to dog you or anything. It's just that reading statements like yours reminds my how unfit I am for this society. It's a 'me problem' not a 'you/them problem.'
I know life today provides an abundance of boons. However, I sometimes wish I could live in a time where I could be the town blacksmith, cooper, tailor, etc.. My job would be to provide a role for my small community and we would all know and rely on each other. I'm not cut out for this hyper-optimized world.
However, what I said would be even truer then than it is now. Our modern society lets people obfuscate things like saying you’re charging for time but retrospectively increasing the hourly rate like 20x because you felt like you had a really great 15 minutes. But if the guy selling you grain agreed to pay $10/day plus materials for four days to make him nails, but you personally think you made four days worth of nails in one day, you might ask him if this was enough and then if so move on to the next job… but if he finds out you charged him for four days work while you were making horseshoes for someone else, you’re gonna have a real big problem.
The real problem is living in a society where extracting as much as possible out of everyone you deal with is not only acceptable, it’s expected.
The value of your product is much more scalable than a pile of horseshoes to your employer. It all depends on who is capturing that efficiency. How else do you end up with billionaire CEOs?
Do everything right in your career, get RIF’d, live through an era like 2008, and watch people who have zero qualifications get promoted over you and you’ll change your tune.
The world is not fair and I will no longer be on the losing end. It’s not nice but neither is my old CEO buying their second boat and bragging about doing yoga on it at Cannes while people are living in basement apartments in NYC during COVID. I think we’ve all seen enough.
See you on the battlefield.
All my work is homey network, no corpos needed. See how far your white collar net goes when hiring freezes continue into 2026. I agree that your network is extremely popular.
I knuckled under during COVID with one job and was rewarded with layoffs, while our CEO made record profits. I will no longer accept this as the deal. https://layoffs.fyi
I deliver. It is as simple as that.
If you're here, we are peers whether you believe it or not. You're certainly right.
Although the internet has globalized a lot of services, there's still local, labor intensive jobs that can never be scaled up like this.
To name a few:
- Garbage man - bus driver - child care provider - teacher
Tailors still exist. I went to one last week to get an inch off my pant legs.
https://www.kalzumeus.com/2006/08/14/you-can-probably-stand-...
I'm also stating if you choose to bill by the hour, not by the work product, you are legally and ethically required to bill by the actual time it takes.
Initial build
database integration
accessibility
speed
I'm not saying you're wrong to charge the full amount for the same job that used to take much longer. I fully support that, go get that bread! I'm just not down with writing 3h on an invoice when it took 15 mins.
But a response to the title: "_buzzword tech_ is making us work more" - it's rarely the tech making us work more, it's normally the behaviour and attitude of businesses trying to profit from the tech that makes life hard for everyone.
But such is that state of the UK that I had simply assumed the government had censored it. Remarkable how quickly expectations have shifted.
Tell me again how this isn't pure hell and the cuck chair?
Is this really how professionals work on such a problem today?
The times I'd had a tune the responses, we'd gather bad/good examples, chuck it into a .csv/directory, then create an automated pipeline to give us a percentage of success rate for what we expect, then start tuning the prompt, parameters for inference and other things in an automated manner. As we discover more bad cases, add them to the testing pipeline.
Only if it was something that was very wrong would you reach for model re-training or fine-tuning, or when you know up front the model wouldn't be up for the exact task you have in mind.
We've kept the LLM constrained to just extracting values with context, and we show the values to end-users in a review UI that shows the source doc and allows them to navigate to exactly the place the doc where a given value was extracted. These are mostly numbers but occasionally the LLM needs to do a bit of reasoning to determine a value (e.g., is this X, Y or Z type of transaction where the exact words X, Y or X will not necessarily appear). Any calculations that can be performed deterministically are done in a later step using a very detailed, domain specific financial model.
This is not a chatbot or other crap shoehorned into the app. Users are very excited about this - it automates painful data entry and allows them to check the source - which they actually do, because they understand the cost of getting the numbers wrong.
#andRepeat
And yes, I only talked about automation, but the same high-level issues apply to LLMs, but with different downsides: you need to check the LLM output which becomes a bigger topic, and then potentially your own skills stagnate as you rely on LLMs more and more.
I think individuals who get comfortable in their jobs don’t like automation arriving at their station because it upends the order of things just as they were feeling comfortable and stable. Being adaptable now is more important than ever.
> Products don't get better either, but that's more of a "shareholder value" problem than it is a specific technology problem.
This is broadly false. Your laptop is unquestionably better because it was constructed with the help of automated CNC machines and PCB assembly as opposed to workers manually populating PCBs.
Some companies can try to use automation to stay in place with lower headcount, but they’ll be left behind by competition that uses automation to move forward. Once that leap happens it becomes accepted as the new normal, so it never feels like automation is making changes.
I do actually plan on getting old, and as much as I would love to retire before I'm no longer adaptable, I'm not so sure my finances or my brain will comply.
>At home I save time because my dishwasher automates washing my dishes.
I don't think this fits my analogy, because you personally can go watch TV or read a book or exercise given the time that is saved by the dishwasher. At work, you must be at work doing something else, and the "something else" is seldom a real improvement. If I could automate my job and then go on a hike I'd be a lot more excited about it.
When you find an employer that is happy to pay people to not work, let me know because I also want to work there.
This was most employers during COVID :-)
I worked fewer hours, and still got more done than most of my team. Since I didn't come to office, no one knew. As long as I responded to emails/messages in a timely fashion, no one cared.
As someone on a salary, when the work is finished... I am too. What's overtime? I believe some paperwork had the word 'exempt' on it. My unvested shares are an incentive to save the place from immolation over the next N years. Where's this 'must be at work doing something else' in the contract, again?
"Where's the loyalty?" I hear someone ask. It passed with a family member and employers that had no compassion.
All this to say, I fully support your testing of the water. It's a strategy I've picked up/adapted, too. The poster above should enjoy the time saved by automation/hike. I shitpost.
We have a tendency to scream crisis while stock prices and market caps rapidly rise. Every little downturn is evidence for the cry, but that doesn't change the trend. They keep saying that the share holders are the real customers and they seem to be doing perfectly fine regardless of if it's a hiring spree or firing. Regardless of if it's even a global pandemic.
There's 4 companies worth more than $3T, one more than $4T. 11 are worth more than $1T. It's only been 7 years since we broke that $1T barrier. Most of the growth has happened recently too. Even Apple has had bigger swings since the pandemic.
Idk, I don't think these companies are in trouble anywhere near what they claim. More concerning is this rapid growth in value without corresponding game changing products. Sure, we got AI but it hasn't changed the game like the iPhone did. I'd give up AI a lot sooner than I'd give up my smartphone, even if all it did was make calls, play music, and have a web browser. A pocket computer is very handy
CEOs and middle-management are loud and clear: get back to the office/work yourselves to the bone. I've never had to attend so many pointless Teams calls just to prove presence... until this started making the rounds. I've been WFH for nearly ten years. I didn't stop caring until they started. Funny, isn't it?
Anyway, we're rambling a bit. Why such a soft apologist? They care. And? These still mean the same thing as fifty years ago: 'salary', 'exempt', and 'at will'. If you mean the peers: well, comparison remains the thief of joy. Management probably also wouldn't want us discussing comp, eh?
I hope my point is clear, it's not our place to worry. This is a business transaction, the terms were well-defined. A coworker being upset that you Did Good and Was Rewarded is insanity. Go after the employer, not your peer.
My mistake. Much of this read like an appeal, their finances, challenges, and so on are utterly irrelevant. We're employees. Beyond the ability to maintain their contracts, we should not care.
The employers can want with one hand and shit in the other, see which fills first.
I’m still salty about it because the people who played this game poisoned the WFH situation for the rest of us who didn’t use COVID as an excuse to work less and try to pretend we were working more.
Labor, just like any market relies on information asymmetry. Your company is in business because it manages to sell something at a higher price than the cost it incurs producing it. Your company will absolutely not give away its "secret sauce" to their customers so they can go off and do it themselves and stop paying.
You should act the same; if you have "secret sauce" that allows you to deliver the expected output quicker, enjoy the free time or put it to use elsewhere.
I think it's broadly reasonable that you would only be paid for doing something someone else needs doing.
Choosing to clean your own house instead of hiring a house cleaner, cooking your own food, doing your own landscaping, driving your own car, all of these are “classifying humans as a cost”.
I probably could afford a maid and landscaper, but I don’t because I would rather keep the money. When an employer does that, it is somehow different.
They will be less excited about the second order - a steady loss of revenue as whole professions are automated and people can't find a well paying job.
The third order will be even worse when no one has a job or money to buy anything.
People always point to the industrial revolution. But that created millions of jobs before it obsoleted millions of jobs - you needed workers to create tractors. This wave seems to be shaping up much more like what happened to the rust belt in the late 20th century, regions which still haven't recovered. However this time it'll hit pretty much everyone, everywhere.
Good luck with that capitalism.
Also, almost everyone is a shareholder, directly or indirectly by being a taxpayer and shouldering the cost of pensions, which are invested in businesses.
Social/economic stratification (to a certain degree) makes sense as long as there is a reasonable amount of social mobility. AGI paired with advanced robotics seems as though it would all but eliminate social mobility. What would your options be? Politics, celebrity, or a small number of jobs where the human element is essential? I think the economic system needs to dramatically change if/when we reach that point (and ideally before, so people don't suffer in the transition).
Maybe you wouldn't, but you definitely should. Knowledge workers aren't paid for their labor (in the form of me trading my time and effort for wages), knowledge workers are paid for impact. I'm trading my ability to reason, decide, and create value for the company.
I'm valuable not because I sit at a desk and type for 8 hours. I'm valuable because the outputs of my thinking help move the company forward. My employer isn't buying 8 hours of my time , they're buying the outputs that come from expertise and judgement.
So if I automate something, the company still receives the same value the pay me for whether I perform the task manually or build something that automates it. I work in ops, so if I use ansible and a script to automate patching 100 servers instead of doing it by hand, my employers gets the same result: patched systems. The automation didn't diminish my contribution, it proved it. I get paid the same either way.
In essence, my salary is a retainer. It's payment to keep my expertise availalbe, and working for my employers instead of someone else. It's not payment for activity or time.
I'm pretty sure your typical managers don't think so.
>In essence, my salary is a retainer. It's payment to keep my expertise availalbe, and working for my employers instead of someone else.
>It's not payment for activity or time.
If the latter statement is true, then you must not have any mandatory hours to be present.
If you do have mandatory hours to be present, then the latter statement is not true.
Right, like drinking coffee at the kitchen in the office.
Speak for yourself, salary means I'm done when the work is. I encourage you to enjoy the hike, book, whatever. That said, I truly hate the induced demand LLMs offer.
My point is this: it's going to happen anyway. I refuse to over-extend [any more] to stave the inevitable. I'm in a good spot because I have a solid network (contacts/skills) and reasonable savings.
I'm sure the employer would be mad to know I'm posting right now, I don't care. Their fault for allowing me to automate!
Classic example is jeans. Modern jeans are ridiculously stretchy compared to "real" cotton denim because they contain tons synthetic fibers. However I run through jeans at an alarming pace - even compared to when I was a kid. They wear quickly, tear easily, and generally don't last.
[1] https://www.pbs.org/newshour/science/laundry-is-a-top-source...
This is a fundamentally flawed analogy, because the problems are inverted.
CNC and automated PCB assembly work well because creating a process to accurately create the items is hard, but validation that the work is correct is easy. Due to the mechanics of CNC, we can't manufacture something more precise than we can measure.
LLMs are inverted; it's incredibly easy to get them to output something, and hard to validate that the output is correct.
The analogy falls apart if you apply that same constraint to CNC and PCB machines. If they each had a 10% chance of creating a faulty product in a way that can only be detected by the purchaser of the final product, we would probably go back to hand-assembling them.
> Some companies can try to use automation to stay in place with lower headcount, but they’ll be left behind by competition that uses automation to move forward.
I suspect there will be a spectrum, as there historically has been. Some companies will use AI heavily and get crazy velocity, but have poor stability as usage uncovers bugs in a poorly understood codebase because AI wrote most of it. Others will use AI less heavily and ship fewer features, but have fewer severe bugs and be more able to fix them because of deep familiarity with the codebase.
I suspect stability wins for many use cases, but there are definitely spaces where being down for a full day every month isn't the end of the world.
I do think one primary difference between physical objects and software is we bother to have precise specifications that one can validate against, and I think that's what you're trying to get at. If all software had that then software could have an "easy" validation story too, I suppose.
I have mixed feelings about precise specifications in software. On the one hand the hardware engineer in me thinks everything should have an exact specification. On the other hand, that's throws away the "soft" advantage which is important for some types of software. So there is a spectrum.
This isn't to say that's the case everywhere, but it is frequent enough. There's plenty of bad physical engineering teams and plenty of great software teams. But there's definitely differences in approaches and importantly differences in thresholds. The culture too. I've never had a physical engineer ask me "what's the value?", clarifying that they mean monetary value. I've had managers do that, but not fellow engineers. The divide between the engineering teams and business teams was clearer. Which I think is a good thing. Engineers sacrifice profit for product. Business sacrifices product for profit. The adversarial nature keeps balance
Which I think we already see a fair amount of this in tech. Even as very tech literate people it can be hard to tell. But companies are definitely pushing to move fast and are willing to trade quality for that. If you're trying to find the minimum quality that a consumer is still willing to pay for, you're likely in a lemon market.
I mean look at Microsoft lately. They can't even get windows 11 right. There's clear quality control issues that are ruining the brand. Enough that us techies are joking that Microsoft is going to bring about the year of Linux, not because Linux has gotten better (also true) but because Microsoft keeps shooting itself in the foot. Or look at Apple with the new AirPods, they sound like shit. Same with Apple intelligence and liquid glass. A big problem (which helps lemon markets come into existence and be stable) is that competition is weak, with a very high barrier to entry. The market is centralized not only because the momentum and size of existing players (still major factor) but because it takes a lot of capital to even attempt to displace them. That's probably more money and more time than the vast majority of investors are willing to risk and the only ones with enough individual wealth are already tied to the existing space.
I think you also have it exactly right about LLMs and AI. A good tool makes failures clear and easy to identify. You design failure modes, even in code! But these machines are designed for human preference. Our methods that optimize for truth, accuracy, and human sounding language simultaneously optimize for deception. You can't penalize the network for wrong outputs if you don't recognize they are wrong.
A final note: you say velocity, I think that's inaccurate. Velocity has direction. It's more accurate to say speed.
[0] https://en.wikipedia.org/wiki/The_Market_for_Lemons
Look at all the other threads with people’s experiences. They aren’t unhappy with automation because they were comfortable. They are unhappy with automation because the reward for being more productive is higher expectations and no compensation.
People think the Luddite movement was smashing looms because they inherently hated technology. They smashed the looms because the factories were producing more and the result of that productivity was the workers becoming destitute.
If the machines and progress only bring about a worse life for individuals, those individuals are going to be against the machines
Now, if what you actually want is to be relatively more prosperous and have more status that's a game you can keep playing forever. But you really don't have to, to simply be better off than all people in the past with far less work.
All of my grandparents retired in their 50s with fat pensions and then lived into their late 80s without having ever stepped foot on a college campus.
The only place I can think of giving pensions at that age anymore is the military. And you aren’t getting a fat pension without being an officer which requires a degree
Everyone I grew up with or met via work that is my age or younger has 1-3 more degrees than their parents and grandparents and are significantly worse off when it comes to standard life milestones like buying a home or ever having children.
We are not becoming relatively more prosperous as a people. We have more bread and circuses and less roofs over our heads on average
For instance, I had to rename a collection of files almost following a pattern. I know that there are apps that do this and normally I’d reach for the Perl-based rename script. But I do it so irregularly that I have to install it every time, figure out how I can do a dry run first, etc. Meanwhile, with the Raycast AI integration that also supports Finder, I did it in the 10-15 seconds that it took to type the prompt.
There are a lot of tasks that you do not do often enough to commit them fully to memory, but every time you do them it takes a lot of time. LLM-based automation really speeds up these tasks. Similar for refactors that an IDE or language server cannot do, some kinds of scripts etc.
On the other hand LLMs constantly mess up some algorithms and data structures, so I simply do not let LLMs touch certain code.
It’s all about getting a feeling for the right opportunities. As with any tool.
> On the other hand LLMs constantly mess up some algorithms and data structures, so I simply do not let LLMs touch certain code.
See, these two things seem at odds to me. I suppose it is, to a degree, knowledge that you can learn over time: that an LLM is suitable for renaming files but not for certain other tasks. But for me, I'd be really cautious about letting an AI rename a collection of files, to the point that the same restrictions apply as would apply to a script: I'd need to create the prompt, verify the output via a dry run or test run, modify as necessary, and ultimately let the AI loose and hope for the best.
Meanwhile, I probably have a script kicking around somewhere that will rename a batch of files, and I can modify it pretty quickly to match a new pattern, test it out, and be confident that it will do exactly what I expect it to do.
Is one of these paths faster than the other? I'm not sure; it's probably a wash. The AI would definitely be faster if I was confident I could trust it. But I'm not sure how I can cross that threshold in my mind and be confident that I can trust it.
ultimately you are right, the buck needs to stop somewhere, but at least in my experience, the more you add quality/test checks as LLM workflows, the higher the rate of success.
Why? I never understand this level of caution since don't we all use VC? Just feed it the prompt and if it messes up undo the changes.
This assumes you're working with text files.
What if you're working with ~100MiB (each!) frames from a scan of a 35mm movie?
(Note: This isn't fictional. I've worked with file-sets like this in film restoration many times.)
The folks at the top know how susceptible we are to being nerd-sniped and how readily we will build these things for them.
Too many people are trying to jump to the end when they don't even have their day to day managed or efficient today can tend to carry forward efficiency in a number of business workflows.
Checking the LLM output is required when it's not consistent, in many cases maintaining the benefit requires the human to know more on the subject than the LLM.
Without automation we would all be living in poverty.
There are definitely many things which when automated loses out on some edge cases. But most folks don't need artisanal soap.
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