A Tale of Three Customer Service Chatbots
Postedabout 2 months ago
pluralistic.netTechstory
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Customer ServiceChatbotsArtificial Intelligence
Key topics
Customer Service
Chatbots
Artificial Intelligence
The article discusses the limitations and frustrations of customer service chatbots, highlighting their inability to effectively resolve issues, and the discussion reflects on the broader implications of relying on such technology.
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